Businees Correspondence :)

Description

This is a game where you can play and learn at the same time. Try to choose the best answer about business correspondence. Good luck!
Yully Ramos
Quiz by Yully Ramos, updated more than 1 year ago
Yully Ramos
Created by Yully Ramos over 8 years ago
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Resource summary

Question 1

Question
What is correspondence ?
Answer
  • It is the communication or exchange of information in a written format for the process of business activities.
  • It is the communication through exchange of letters

Question 2

Question
what is business correspondence?
Answer
  • It is a written communication between two friends
  • It is the communication or exchange of information in a written format for the process of business activities

Question 3

Question
what is the last method of business communication?
Answer
  • An E-mail
  • A Letter

Question 4

Question
What is a letter?
Answer
  • A letter is a written message from one party to another containing information.
  • A letter is a paper where you can write your feelings and thoughts.

Question 5

Question
What is the best way to write a letter?
Answer
  • To be courteous, clear, complete, concise and correct.
  • To be polite, use humour and slangs.

Question 6

Question
What is the purpose of writing for business?
Answer
  • Informe, write an information and greet someone.
  • Informe, call to action and persuade.

Question 7

Question
What are the parts of a business letter?
Answer
  • The heading, date, the greeting, the body, and enclosures.
  • The Heading, date, the Inside Address, the Greeting, the Subject Line, the Body Paragraphs, the Complimentary close, signature and writer’s identification and Initials, Enclosures, Copies.

Question 8

Question
Choose a complimentary close
Answer
  • Sincerely, yours truly, sincerely yours.
  • Dear Mr./Ms. Smith, Dear Sir or Madam:

Question 9

Question
what are the different types of letters for business activities?
Answer
  • Quotation, order, acknowledgement, refusal, complaint and adjustment.
  • Quotation, order, acknowledgement and friendship letters.

Question 10

Question
When we write a quotation letter, ¿What do we need to know?
Answer
  • The price of articles or services
  • The price for sending correspondence

Question 11

Question
What is order letter?
Answer
  • This letter helps in culminating something that is initiated by someone.
  • An Order Letter is the one that is written by the person/company placing the request of purchase from another company.

Question 12

Question
Which is the letter that respond to an order letter?
Answer
  • Quotation letter
  • Acknowledgment letter

Question 13

Question
How should we write a refusal letter?
Answer
  • By using courtesy.
  • With a blunt answer.

Question 14

Question
In a complaint letter, we have to....?
Answer
  • Tell exactly what is wrong.
  • Tell exactly what is good.

Question 15

Question
An adjusment letter usually answer ..... ?
Answer
  • A complaint letter.
  • An order letter.
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