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Itm Flashcards for final exam

Phylicia Addison Meek Inglés 78 fichas

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  1. 1What is E Commerce a) being able to shop from home or from work b)rules that govern transmission of information between two points c)an infrasturture that collects, stores and analyses data d) using the web and internet to do transactionsAnswer: d
  2. 2What does business to customer mean? a) selling of goods to other businesses b)the effort needed to find suitable products c)using patterns to predict future behaviour of customers d)retailers selling goods directly to customersAnswer:d
  3. 3What is a social shopping site? a)swapping shopping ideas with people b)getting advice from people on decisions about products c)using the intelligent agent software to look for shopping informationAnswer: a
  4. 4What are prediction markets a)uses of patterns to try and predict the future b)peer to peer betting markets on specific outcomes c)the subset of trying to make the internet intelligent and more human likeanswer: b
  5. 5What is consumer to consumer mean? a) a network of organizations transforming materials into products b)focusing on customers who bring in the most sales c)individuals using the internet for private sales d) none of the aboveanswer:c
  6. 6What are digital goods? a) transaction that can happen over mobile device b)telephone&computer networks combing into a single digital network c)selling the same good to different groups at different prices d) goods that can be sold through a digital network like music downloadanswer: d
  7. 7What is dynamic pricing ? a) the price of a product will change depending on the demand b)basically cutting out the middle man and increasing profits c) generating revenue the more visitors there are d) all of the aboveanswer: a
  8. 8What is the meaning of richness in business commerce a) having a message that integrates face to face integration and visuals b) generating lots of revenue by selling goods c)a digital environment where sellers and buyers meet d) none of the aboveanswer: a
  9. 9What is Cost Transparency? a) the cost of participating in a market b) the various prices for products consumers want in a market c)finding how much it cost for sellers to get this product themselves d) the effort needed to find suitable productsanswer: c
  10. 10Functions of switches and routers by a central program a)Transmission Control Protocol b)Software Defined Networking c)supply chain management d)Geographic information systemsanswer:b
  11. 11what is client/server computing? a) basically focusing on one specific area within the data b)links suppliers , manufacturing and retailers c)retailing of products directly to customers d) clients linked through network controlled by server computeranswer: d
  12. 12What is Packet Switching? a) slicing messages into packets and sending them through communication paths b)unstructured or structured data that needs to be analyzed c)using data warehouses to collect data on customers d)voice data communicationanswer: a
  13. 13Networks that span over entire regions or continents a)Local Area networks ( LANs) b) Wide are Network (WANs) c) information density d)Group decision support systemanswer:b
  14. 14What is a search engine optimization (SE0)? a)helps to see patterns and relationships that would be difficult to see in text b) built around thousands of predefined business processes c)adjusting the web site and traffic to improve rankingsanswer:d
  15. 15Delivering voice transmission through digital voice communication.ex,Skype a) Voice over IP b)Social CRM tools c)Podcasting d)none of the aboveanswer: a
  16. 16Hertz a)when there is a miscommunication about the demand for a product causing distortion b) blogging when you have a max of 140 words c)the number of cycles per second that can be sent through a medium, unit of measure d)seeing different pattern in software data and see how it helps decisionsanswer:c
  17. 17What is a semantic web? a)the subset of trying to make the web more intelligent and human like b)one or more access points providing wireless internet c)computer algorithms to help decision making d) all of the aboveanswer: a
  18. 18What is responsible for tracking the movement of goods throughout the supply chain? a)Business to Business b)Radio frequency identification( RFID) C)Sales force automation (SFA) d) Software defined network(SDN)ANSWER:b
  19. 19You receive information from layers above and below you this is a form of? a) interpersonal roles b) decisional roles c) information roles d) all of the aboveanswer: c
  20. 20High velocity Automated Decision Making a)is basically when high quality decisions come from high quality of knowledge b)computer algoritms precisely help to make highly structured decisions c)when production is based off of forecast or guesses for demand for products d) none of the aboveanswer: b
  21. 21Data that might be unstructured/structured from many different sources that need to be organized and stored. a) Business intelligence b)Enterprise Software c)Data from the business environment d) Broad Bandanswer: c
  22. 22What is business intelligence? a)the foundation of business structures captures all relative data and stores it in a transactional data base b)built around thousands of predefined business processes c)basically the internet giving more detailed info but reducing many thingsanswer: a
  23. 23This would basically be focusing on one specific area or topic within the data you are analyzing a)Drill down b)Network Operating systems (NOS) C)Parametrized reports d) Push based demand driven supply chainsanswer: c
  24. 24What are DrillDowns? a)rules that govern transmission of information between points b)how organizations can solve problems depending on geo area c) getting a summary and being able to dig deeper and find more info d) none of the aboveanswer: c
  25. 25What is geographic information systems(GIS) a)ties location-related data to maps b)helping in finding information on the internet c)individuals using the web for private sales or exchange d) focusing on profitable customers where you will find the most salesanswer: a
  26. 26An intelligent technique for capturing tacit knowledge in a very specific and limited domain of human expertise. a) Mangement information systems (MIS) B) Expert Systems c)Client/server computing d)Market Spaceanswer: b
  27. 27What are Group decision support systems (GDSS) a) sending packets along different communication paths as they become available b)a more uniform organization if you aline the processes with your systems it becomes more streamline c)basically a group of people collaborating to solve decision making issuesanswer: c
  28. 28this basically ask many different questions depending on the decision that needs to be made and helps to produce a large range of outcomes a)Sensitivity Analysis b)Pivot table c)Corporate network infrastructure d) none of the aboveanswer: a
  29. 29Basically it helps to analyze the main information within the business by looking at four different categories: finical, business processes, customers and learning and growth a)Software denied networking (SDN) B) Balanced scorecard method c)supply chain management Systems d) information densityanswer:b
  30. 30What is Business performance management : BMP A)tools and techniques to analyzing data and reports responding to managers concerns b)trying to monitor different sectors of the company similar to the balanced score card c)sales and services directed to other businesses d)all of the aboveanswer: b
  31. 31What is an Enterprise systems? a)a combination of many different business processes b)policies and procedures used to prevent unauthorized access to information c)infrastuture for collecting and sorting data produced by the businessesanswer:a
  32. 32Taking raw materials and making then into products that can be sold a)Business to Customer (B2C) B)Packet Switching c)General Controls d)Supply chain Managementanswer: d
  33. 33What is Supply chain planning Systems? a)methods and policies that ensure safety of the firms assets and accounting records b)analyzing present supply chain management and making predictions c)functions of switching and routers managed by central programanswer: b
  34. 34Production master schedules are based on forecasts or best guesses of demand for products. a)Pull Based b)Push Based c)client/server computing d)information densityanswer:b
  35. 35What is Pull Based? a) this is basically when consumers purchase and demand are the main triggers for supply chain b)the increase in connection speed between devices and small mobile networks c)focusing on a specific topic when analyzing dataanswer: a
  36. 36Capture and integrate customer data from across the organization directly from customers to see what to sell. a)Social CRM tools b)affilate revenue model c)Customer Relationship Mangement (CRM)systems d) none of the aboveanswer:c
  37. 37sales prospect and contact information to see thermos profitable customers a) Sales for automation(SFA) b)Local area Networks ( LANs) c)Business analytics D) Business performance management (BPM)ANSWER:a
  38. 38What is Operational CRM? a) basically this is the indicator to see the growth or loss of a company b) basically customers facing difficulty which applications can use a customer service c)when consumers offer information to businesses on decisions and products d) not the of the aboveanswer: b
  39. 39What is analytical CRM? a)clients linked through network controlled by server computer b) all significant outline relationships c) gathering information on the customers to see how it can better the business processesanswer:c
  40. 40Number of customers who stop using or purchasing a product or service . a) Churn rate b) hertz c)Cost transparency d)predictive analyticsanswer: a
  41. 41What is social CRM tools? a) Customer to customer b) businesses connecting to customers through conversations from social media c) services that are mainly available in ones area d) all of the aboveanswer: b
  42. 42What is just in time strategy ?basically having just enough goods that are demanded and getting them just in time along with shipping them out as soon as they leave the assembly line
  43. 43Bullwhip Effectwhen there is a miscommunication with regards to demand for a product. This information gets distorted and can mess up how much is outputted
  44. 44Customer Lifetime Value (CLTV)Basically all the revenue you have gotten from this customer and the accumulated expenses to make the products available form them and how long they have been your customer.
  45. 45What is security?Policies and procedures are used to prevent unauthorized access or altercation to information systems
  46. 46What are controls?Methods and policies that ensure safety of the firms assets
  47. 47What is the main danger of using DSL( Digital Subscriber line)- the main issue is that computers using this are connected to a fixed address and thus makes it easier for outside penetration
  48. 48What is war driving?basically people who drive by areas and try and intercept wifi and tries to detect SSID
  49. 49SSID( Service Set Identifiers )looks for accesses to the information
  50. 50Malwarethis is basically milicous software such as worms, trojan horses and computer viruses
  51. 51What are worms?-independent computer softwares that jump from computer to computer
    - they also destroy data
  52. 52Drive by downloadsbasically malware systems that appears after you download something usually unrequested
  53. 53What is trojan horsebasically softwares that seem harmless but they are actually very dangerous
  54. 54Spyware-keeps logging records , can steal passwords
  55. 55Hackers- basically people trying to access unauthorized information
  56. 56Crackersbasically hackers with criminal intent
  57. 57Spoofingpretending to be someone your not and redirecting people to different web pages
  58. 58Sniffingease droppings on infomation between networks
  59. 59DOS( Denial of service)& Distributed DOS-hackers who flood networks with false communication until is crashes
    - distributed DOS is when multiple computer help to crash system
  60. 60Phishingfake emails that look for legitimate but are asking for information
  61. 61Evil Twinsfake wireless networks that pretend to have a safe wifi
  62. 62pharmingredirects people to fake websites
  63. 63botnetbasically when a hacker infects a computer and asses a back door to give instructions
  64. 64Social engineeringtricking employees into giving personal and business information
  65. 65Computer Forencsicsis the scientific collection , examination and analyis of data held on or retrieved from computer storage that can be used for a court of law
  66. 66General Controlsapply to all computerized applications of hardware , software and mannual procedures
  67. 67Discover recovery Planningdevises plans for the restoration of computing and communications services after they have been disrupted
  68. 68Business Continuity Planning-focuses on how a business can restore business operations after a disaster strikes
    - identifies critical business processes and determines actions plans for handing mission critical functions if systems go down
  69. 69Auditing- measure the firms overall security environment
    -reviews the technology and equipment and makes sure everything working
  70. 70smart cardused in economic payment a card use to access permission
  71. 71firewallshardware and software controlling flow of incoming and outgoing network traffic
    - protect unauthorized users
  72. 72Infusion Detection Systemsfull time monitoring tools placed at the most vulnerable points of the carpet
  73. 73Authenticationthe ability to a person is actually who they say they are
  74. 74antiviruschecks computer systems for viruses
  75. 75Unified Threat Management (UTM)- basically an alliance safety software for your organizations networks and includes things such as firewalls
  76. 76Encryptionbasically transforming one form of text to another cipher form or text that can only read b the sender & receiver
  77. 77Secure Sockets Layer (SSL)ALLOWING SERVER COMPUTERS TO MANAGE AND ENCRYPT /DECRYPT inforamation they send to others through a web session that is safe
  78. 78Digital Certificates-used to establish someones identity
    - and protects electronics assists from online trasactions

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This will cover all chapters except 11
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