Using Interview Techniques

Using Interview Techniques

1. Aims

2. Objectives

3. Types of interview

   • Grievance
   • Performance appraisal
   • Bad news
   • Exit
   • Counselling
   • Information-gathering
   • Employment

4. Guidelines for successful interviewing

5. Phases in the recruitment process

   • Job and person specifications
   • Sourcing candidates
   • Pre-selection
   • Preparing for interview
   • Interview and assessment
   • Final selection

6. The pitfalls of recruitment interviewing

7. Typical styles of interviewing questions

   • Theorist
   • Fact-finder
   • Fortuneteller
   • Therapist
   • Behavioural

8. The behavioural interview

9. The selection process

   • Step 1: Defining the job specification
   • Step 2: Determine person specification
   • Step 3: Design selection methods

10. The interview

    • Stage 1: Preparation
    • Stage 2: Conducting
    • Stage 3: Follow-up