Hst.02 IT Infrastructure Building Blocks

Hst.02 IT Infrastructure Building Blocks

1. Functional Management

   • category of systems management, ensures the systems is configured to perform the needed business functions
     • Process
       • business processes in an insurance company could be
         • claim registration
         • claim payment
         • create invoice
     • Information
       • information entered, stored and processed using applic.
         • information could be
           • claim date
           • number of dollars in an invoice

2. Application Management

   • responsible for the configuration and technical operations of the applications
     • Applications
       • Client applications
         • runs on end user devices , laptops and Pc's
           • web browsers
           • word processors
           • email clients
       • Office Applicatiosn
         • standard server based appplications
           • mail servers
           • portals
           • colloborations tools
           • instant messaging servers
       • Business Specific applications
         • customized or custom built
           • ERP
           • CRM
           • SCADA

3. Application Platform Management

   • Application Platform
     • managed by system managers specialized in specific technology
       • Front end servers
         • Apache HTTP server
         • IIS MS Internet Infromation Services
       • Application Servers
         • acts as containers running the application
           • JAVA
           • .dot NET application /framework
             • IBM WebSphere
             • Apache Tomcat
             • Red Hat JBoss
             • Windows.Net
       • Connectivity
         • FTP Servers
         • ETL - Extraction Transformation and Load
         • ESB - Enterprise Services Buses
           • MS BizTalk
           • TIBCO
           • IBM MO
           • SAP
       • DBMSs Databases
         • stored and retrieved structured data
           • Oracle RDBMS
           • IBM DB2
           • MS SQL Server
           • PostgreSQL
           • MySQL

4. Infrastructure management

   • incl.processes like ITIL, DevOps, monitoringtools, backup and logging
     • Infrastructure
       • End User Devices
         • PC, Laptops, Thin-Clients, mobile devices and printers
       • Operating Systems
         • memory, processors, devices file systems
       • Compute
         • Pysical and virtual computers in datacenters ->servers
       • Storage
         • Hdd, tapes DAS, NAS, SAN
       • Networking
         • routers, switches, firewalls, WAN, LAN, VPNs, DNS, DHCP
       • Datacenters
         • co-locations for IT Infra-hardware hosting, UPS, heating, ventilation, Airco(HVAC), computer racks an physical security