Evaluation based on Critical System Heuristic

Evaluation based on Critical System Heuristic

1. CSH Questions

   • Sources of motivation
     • Purpose
     • Measure of success
     • Beneficiary
   • Source of expertise
     • Expert
     • Expertise
     • Guarantor
   • Sources of control
     • Resources
     • Decision Environment
     • Decision maker
   • Source of legitimation
     • Witnesses
     • Emancipation
     • Worldview
   • Three issues presented in the 12 questions
     • Role-specific concerns
     • Key problems
     • Social role

2. When to use CSH?

   • Situation with human purpose
     • Individual or collective concern
     • Emphasis on evaluating the means
     • Used in evaluating plans or planning processes
       • Ideal planning
       • Objective Planning
       • Goal Planning

3. The technique

   • Identify the system of interest
   • Define your own role
   • Identify the hierarchy level of planning
   • Identify stakeholders
     • Beneficiaries
     • Decision maker
     • Experts
     • Witnesses
   • Monological
     • Picture of the solution
   • Dialogical
     • Design of an interview questionnaire

4. Case study: Natural resource management

   • Situation of interest: Participatory planning in rural development
     • System: Enhance natural resource-use appraisal
       • Government, Donor agency, Consultancy and NGO's as main stakeholders
       • Natural resources management project
       • Participatory Rural Appraisal
       • Botswana Range inventory and Monitoring pROJECT