Wolfgang Keller at Konigsbrau

Wolfgang Keller at Konigsbrau

1. Keller

   • High Neurotisism
     • short-temptered, firey
   • High Extraversion
     • Sociable
     • Entrepreneurial
   • Openess and Agreeableness
     • Cross-cultured
     • Blunt/aggressive
     • abrasive towards Brodsky
     • Cultivates relationships
   • High Concientiousness
     • Detail-oriented
     • mirco-managing achievement striver

2. Brodsky

   • Low Neurotisism
     • Composed
     • Laid back
   • Low Extraversion
     • Stiff in social situations
     • No talk of family
     • Minimal contact with subordinates
   • Openness and Agreeableness
     • Traditional
     • Formal
     • Bureacrat
     • Distant
   • Conscientiousness
     • Committed
     • Slow reacting

3. Attribution errors

   • Person Sensitivity Bias
     • Keller more sensitive to Brodsky's performance rather than the department's performance
   • Halo Error
     • Keller draws on Brodsky's characteristics when making a global evaluation of him
   • Fundamental Attribution Error
     • failure of sales department was due to Brodsky's managment style rather than Keller