Block 5. Making Care Safer?

Block 5. Making Care Safer?

1. Unit 17

   • Receiving intimate care
     • Elspeth
   • Offering Intimate care
     • Millstrem court- Marie, Richard and Fakhra. Lawler: ' Body Care and learning to do for others'
   • Challenging Behaviour
     • Rosalie. Interview with Chad Botley and Anthea Sperlinger
   • Unnaceptable practice in workplaces
     • Alan (Victor) at Cedar Court, Lauren and Tara. Lee Treweek: Bedroom abuse.

2. Unit 18

   • Why do we need records
     • Problems of record keeping. Why record keeping is necessary.
   • Experience of records
     • Christine, Amy, Brian and Zac. 'Half my records weren't about me'. Dan Morgan and his mother.
       • The role of records. Partiality of records. Mistakes in records. Getting hold of your own record.. Making your own record.
   • Electronic Records
     • Renal patient view. Pyper et al. Patients' experiences
       • Differences between electronic and paper-based records. Intergrated electronic records- pros and cons.
   • Sharing information from personal records.
     • ' Losing my voice'. Christine, Amy, Brian and Zac
       • What is confidential personal information? Sensitive personal information. Consent- explicit and implied. Carers, relatives, partners and friends. Passing on confidential info without consent

3. Unit 19

   • Being accountable.
     • Millstream court- Marie, Richard and Fakhra. Isabel from womens aid.
       • Who is accountable? What's it like to be accountable? Being formally accountable. Creating real accountability.
   • Working with protocols and guidelines.
     • Marilyn Francis, Health Visitor. Lawton and Parker: procedures and the professional.
       • What are prtocols and guidelines? Where do they come from? Working with protocols and guidelines. Problems with using protocols & guidelines.
   • Evidence based care
     • Christine, Madison and Ashleigh.
       • Benefits of evidence based care. Problems with evidence- based care. Knowledge based care.
   • Using the internet
     • Ziebland et al.: How the internet affects.
       • How the internet can improve care. The effects of finding information on the internet. Who uses the internet like this?