1. TRUE/FALSE - When problems occur in a relationship between doctors and parents/carers, this always involves:
A. The parent/carer being solely responsible through their unreasonable or excessive demands

1. TRUE/FALSE - When problems occur in a relationship between doctors and parents/carers, this always involves:
B. Unpleasant feelings being evoked

1. TRUE/FALSE - When problems occur in a relationship between doctors and parents/carers, this always involves:
C. A triangle between the child with the problem, the parent/carers and the doctor on a contextual background

1. TRUE/FALSE - When problems occur in a relationship between doctors and parents/carers, this always involves:
D. Non-English speaking families

1. TRUE/FALSE - When problems occur in a relationship between doctors and parents/carers, this always involves:
E. Junior staff

2. Which parts of the brain are activated in situations of stress?
A. Medulla, cerebellum, globus pallidus
B. Hippocampus, amygdala, nucleus accumbens
C. Medulla, amygdala, cerebellum
D. Pons, cerebellum, amygdala
E. Medulla, pons, hippocampus

3. TRUE/FALSE?
A. Responding angrily or trying to intimidate an angry carer may help to defuse the situation

3. TRUE/FALSE?
B. It is important to resolve conflicts about treatment before talking to the family

3. TRUE/FALSE?
C. It is important to ensure your own safety when dealing with angry/aggressive parents

3. TRUE/FALSE?
D. It is important to protect the interests of the child even though this may escalate the parents/carers anger

3. TRUE/FALSE?
E. Senior staff should not be involved just because a parent or carer is being difficult