Personal Mastery
(Senge's 5 Disciplines)

Mental Models
(Senge's 5 Disciplines)

Shared vision
(Senge's 5 Disciplines)

Team learning
(Senge's 5 Disciplines)

Systems Thinking
(Senge's 5 Disciplines)

List Kirkpatrick's four levels in order
Top of pyramid = top row

List Phillip's 5 levels of ROI

List Phillip's 4 phases

Systematic approach to HRD

Diageo Example