alessandro.niola
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alessandro.niola
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Quiz

Pregunta 1 de 6

1

Rellena los espacios en blanco para completar el texto.

The 4th stage of the CEM is . If a customer is interested in buying but cannot place the sale right now, what 3 things can we do? ; ;
I've had to check

Explicación

Pregunta 2 de 6

1

Rellena los espacios en blanco para completar el texto.

Is the iPad 2 eligible for the In-Store Reuse and Recycle Programme?
If a business requests that Apple arrange the collection of multiple devices from them for the programme, what is the minimum amount for collection? What is the maximum?
Are non-iOS smartphones eligible for the trade-in?

Explicación

Pregunta 3 de 6

1

Rellena los espacios en blanco para completar el texto.

Is the iPad 2 eligible for the In-Store Reuse and Recycle Programme?
If a business requests that Apple arrange the collection of multiple devices from them for the programme, what is the minimum amount for collection? What is the maximum?
Are non-iOS smartphones eligible for the trade-in?
I've had to check

Explicación

Pregunta 4 de 6

1

Rellena los espacios en blanco para completar el texto.

Mrs Jones has been charged for in-app purchases made by her son. She is demanding a full refund of all charges and compensation. What is the process for supporting Mrs Jones?
Where can you find details of App downloaded?
I've had to check

Explicación

Pregunta 5 de 6

1

SCENARIO: Mr Anderson calls you and informs you that he would like to purchase a device for browsing the web, using social media and watching cookery shows in the kitchen while they cook. Mr Anderson has been enquiring about an iMac 27" 5K. What is the customer looking to find in the new product?

Selecciona una o más de las siguientes respuestas posibles:

  • Portability

  • Sharp Display

  • Powerful Processor

  • Dedicated graphic card

  • Something easy to use

Explicación

Pregunta 6 de 6

1

What are the 4 main qualifiers for business leasing?

Selecciona una o más de las siguientes respuestas posibles:

  • Registered with companies house

  • 3 years tax returns submitted

  • Order Value over £750 ex VAT

  • Owned name email on paid domain (no @gmail.com, yahoo.com, etc)

  • 2 years tax returns submitted

  • Business up and running for at least 4 years

  • Having had an Apple account for at least 12 months

Explicación