Bottom-up processing

Top-down processing

Main steps in listening process

What are the first things listeners pay attention to?

Explain difference between hearing and listening

Internal vs external noise

Expain informational, critical and empathetic listening

Explain listening styles

What must a professional language user be able to?

Linguistic competence

Discoursal competence

Pragmatic competence

Strategic competence

What are the five aspects that help us analyze a genre?

(Yates and Orlikowski)

Provide examples of oral genres

What are the main types of speech acts?

Difference between indirect and direct speech acts

Speech act classifications

(Searle)

Examples of up-takers

Examples of turn-takers

Example of fillers and hesitors

Types of news programmes

Types of interviews

What is a lingua franca?

Explain the three circles of English as a Lingua Franca

What three aspects are important in ELF interaction for non-native speakers to understand you?

What is face?

What is politeness?

What is positive face?

What is negative face?

What is intercultural communication?

Main aspects of socio-cultural competence

What does it mean to be culturally intelligent?

Cultural intelligence according to Søderberg