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EDUC 240 Final
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Preguntas del test (78)
1Training differs from development in that...
- Ait focuses more on the long term achievement of personal goals
- Bit consists of a short term focus on acquiring skills for a future task
- Cit consists of a short term focus on acquiring skills for one's current job
- Dit focuses more on the long term achievement of organizational goals
2What outcome tends to result for an organization that subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies?
- Agreat work life balance
- Bexemplary quality
- Cenhanced efficiencies
- Dsuperior performance
3Which of the following is a major step in the instructional systems design model of training and development?
- Adetermining who should be trained
- Bdesign, delivery, and determining ROI of a training program
- Crigorous recruitment and selection process
- Dtraining evaluation
4Which concept can be defined as something in the organization that is not quite right or that is of concern to someone?
- Aperformance issue
- Bperformance shortfall
- Cperformance need
- Dperformance gap
5Which of the following is a key environmental factor that may influence human resources training and development?
- Ademographics
- Bleadership
- Cstrategy
- Dlabour relations
6what central theme(s) are shared by the three main functions of human resource development?
- Aorganizational development and career development
- Bemployee development and organizational development
- Clearning
- Dstrategic development and career development
7Garavan describes this as "the planned and systematic effort to modify or develop knowledge, skills and attitudes through learning experiences, to achieve effective performance in an activity or a range of activities"
- Atraining
- Blearning
- Cdevelopment
- Deducation
8a major difference between formal and informal learning is
- Aformal learning is not immediately applied to the job
- Bformal learning is more tailored to the individual
- Cinformal learning is more structured
- Dinformal learning offers less learner control
9when describing the advantage of learning organizations with regards to competitive advantage, Senge claims that
- Aa competitive advantage can only be maintained when your learning rate is equal to an industry of change
- Bthe processes and products may be copied to help in the learning process
- Cthe rate at which organizations and individuals learn, may become a companies only competitive advantage
- Da company needs to have the proper climate, processes and leadership behaviour to come learning organization.
10which of the following best illustrates and example of explicit knowledge
- Aa gifted musician
- Bthe best route get take home during rush hour
- Ca trick to remember your PIN
- Dthe "secret recipe" for kentucky fried chicken
11What is one indicator that knowledge is not being shared in an organization?
- Awhen employees attract and obtain increased opportunities
- Bwhen problem solving becomes more complex yet, more efficient
- Cwhen unnecessary and needless staffing continues to take place
- Dwhen expertise become captured and stored in explicit knowledge
12according to Senge, generative learning is about creating. of the following statements, which is NOT required for generative learning to occur?
- Aindividual learning
- Bcreative tension
- Cshared vision
- Dpersonal mastery
13why is it important to study the mental model of managers
- Amental models are typically shared and perpetuated by management
- Bknowledge and learning are social constructions generated by routines
- Cnew knowledge will not be accepted because the mental model blocks it
- Dmanagers are biased and this prevents them from considering all information
14which of the following is NOT a building block of a learning organization according to Garvin, Edmondson and Gino
- Asupportive learning environment
- Bstandardized communication process
- Cleadership behaviour that reinforces learning
- Dconcrete learning processes and practices
15When saljo asked adult students what they understand by learning, their responses fell into one of the following categories, except:
- Alearning as making sense or abstracting meaning
- Blearning as a change in behaviour
- Clearning as memorizing
- Dlearning as a quantitative increase in knowledge
16what type of motivation theory is expectancy theory?
- Agoal
- Bexpectation
- Cprocess
- Dneed
17which of the following is NOT a characteristic of a motivational goal?
- Ait must be specific
- Bit must allow for a commitment (to obtain that goal)
- Cit must allow for progressive feedback
- Dit must be easy to attain
18in the model of training effectiveness, what is the step in the model that occurs as a result of improves behaviour and performance?
- Apersonality characteristics; and self-efficacy and locus of control
- Blearning and retention; and individual behaviour and performance
- Corganizational effectiveness
- Dtraining motivation; and job attitudes and needs
19which of these is NOT part of social learning theory?
- Aself-efficacy
- Bself-awareness
- Cobservation
- Dself-management
20according to dr shaw, what effect will additional encounters uniquely with dogs have over time on one's schema about the animal?
- Ait will yield a finite set of alternatives about dogs
- Bit will create comprehensive set of variables that can take on a range of values to describe dogs
- Cthe increased ability to distinguish between a dog and other four-legged animals
- Da severe allergic reaction
21according to smith, what is the role of the educator in the social and situational learning environment
- Amanipulate the environment to elicit the desired response
- Bfacilitate the development of the whole person
- Cwork to establish communities of practice in which conversations and participation occur
22according to dr. schmid, alfred bandura caled-back the role of behaviourism through social learning theory. what did bandura do?
- Apeople learn not only by doing but by observing
- Bpeople respond differently to visual information and verbal information
- Cpeople need to get inside the black box
- Dhow people perform in the end is what matters
23what is the concept that is related to characteristics in the work environment that can either facilitate or inhibit the application of training
- Aorganizational culture
- Borganizational climate
- Clearning culture
- Dtraining transfer climate
24according to baldwin and ford, what are the three factors that contribute to the positive transfer of training
- Alearning and retention, generalization, and maintenance
- Btraining inputs, training outputs, and the conditions of transfer
- Cknowledge, skills, and perceptions of work
- Dtrainee characteristics, training design, and work environment
25which of the following trainee characteristics are NOT associated with training transfer
- Amotivation to train
- Bexternal locus of control
- Ccognitive ability
- Dneed for achievement
26which of the following is a specific factor in a transfer system
- Aself-efficacy
- Bpeer support
- Ctraining design
- Dperceived external validity
27according to burke and hutchins, what is one of the best practice strategies for transfer of training
- Apre-training evaluation of skills
- Bappropriate rewards and incentives
- Cinformal learning opportunities
- Duse of interactive activities to encourage participation
28which of the following is potential high risk situation that may facilitate the return of pre-training behaviour
- Atime pressures
- Babundance of resources
- Cmanagement support
- Drelapse prevention
29Which is the following is not one of the eight initiatives to increase the transfer of training?
- Acoordinate learning networks
- Bincrease your financial investment in the program
- Cintegrate follow-up
- Dalign culture
30what deficiency in task analysis does the newer technique of cognitive task analysis address
- Ait expands a task analysis to incorporate differences in diversity
- Bit compensates for the repetitiveness of observable tasks
- Cit involves complex mental tasks that are not easy to observe
- Dit allows participants to focus on anomalous rather than routine tasks
31what is the root of a manager's reluctance to conduct a proper needs analysis
- Alack of concrete results
- Bit takes too long to carry out
- Clack of in-house expertise
- Dmismatch with strategic plan
32what analogy does dr carliner give when explaining what needs-addessment is
- Abus transportation system
- Bdriving and texting
- Conline learning
- Dcell phone coverage
33all of the following are components of training design in the model for training effectiveness with the exception of:
- Alearning culture
- Bactive learning
- Cconditions of practice
- Derror management
34what is a key factor in training design for adaptive expertise?
- Aactive practicing
- Bactive learning
- Cactive knowing
- Dactive training
35what key component for a final written training objective would be related to the statement "joe will be able to write a short-two page story without making grammatical errors"
- Aperformance
- Bevaluation
- Ccriterion
- Dcondition
36which of the following is NOT a characteristic of effective training feedback
- Awhen a response is provided correctly, provide a positive feedback
- Bprovide feedback immediately after the response is provided
- Cdemonstrate to the trainee how to respond correctly
- Dwhen a response is provided incorrectly, provide come element of punishment
37Rowland defines "goals directed processes and a disciplined inquiry engaged in for the purpose of creating some new thing of practical utility" as?
- Aimplementation
- Bneeds assessment
- Cdesign
- Dtraining
38according to bissonnette, why don't people know more about universal design?
- Ait is a mystery, no idea why people don't know
- Bbecause it requires the use of expensive materials or tools
- Cbecause teachers are trained to teach for the "average" student
- Dbecause it is difficult to implement
39the following are all advantages of the lecture method except:
- Afacilitates active learning
- Bkey points can be emphasized and repeated
- Callows for the transfer of a large amount of information
- Dsome assurance that the message was heard by all
40what method would you recommend the canadian armed forces use to decrease driving accidents associated with its armoured vehicle units?
- Alecture
- Bobservation
- Csimulation
- Drole play
41what are drawback(s) of training that relies soley on the lecture method?
- Atoo much emphasis on accommodating different learning styles
- Btoo much information is transferred in a short period of time
- Cnot an effective method to develop skills and change behaviours
- Dlinkage between content and learning outcomes is usually weak
42which of the following is an appropriate instructional method to use when trainees have limited time to prepare, and the trainer needs to inject an element of experimentation into the lecture
- Acase study
- Bgames
- Ccase incident
- Daction learning
43what is the main factor that will cause trainees to resist behaviour modelling
- Athe transfer phase does not link the behaviour to the workplace
- Bthe behaviours are not congruent with common work practices
- Cthe trainees do not trust the trainer to produce a safe learning environment
- Dthe model does not capture and represent
44what is the training method that requires cooperation among three parties: labour, industry, and government?
- Amentoring
- Bjob instruction
- Capprenticeship
- Dsimulations
45from a trainer's perspective, what is the reasoning behind using performance aids on-the-job?
- Atrainees do not always perform consistently
- Ball employees require tools to do their jobs
- Ctrainees develop shortcuts to keep up with the work
- Dmemorization of takes too much training time
46job instruction training has four steps: preparation, instruction, performance, and follow-up. in which step does the trainer attempt to build the trainee's belief that he-she will be successful?
- Ainstruction
- Bfollow-up
- Cperformance
- Dpreparation
47what are the critical deliverables of the standards red seal program in canada besides consistency in training
- Aensuring the specific needs of companies are met
- Bpromoting skill labour mobility across canada
- Cdelivering cost-recovery programs across canada
- Dpromoting skill development in white-collar occupations
48judy, a business school associate dean, decides she wants to have more exposure to how her professors engage students in the classroom. what approach to on-the-job training should she use
- Aview and provide feedback
- Bcoaching
- Cjob aid
- Dfollowing nellie
49internet relay chat, application sharing, live audio and videoconferencing are tools used in
- Aweb-based electronic performance support system
- Brole-play
- Casynchronous learning environment
- Dsynchronous learning environments
50what is the concept that is described as an approach to learning that emphasizes interactive learning environments
- Asimulated learning
- Bknowledge management
- Csystems thinking
- Dcontinuous learning
- Esocial constructivism
51what is the concept that is described as the use of a combination of approaches to training
- Ablended training
- Bjob rotation
- Cmixed-mode
- Daction learning
- Ecase study
52which of the following is NOT a primary advantage of computer-based training to organizations
- Aeffective of training design
- Blink training to job performance
- Creduction of training cost
- Dstandardized and consistent training
53the purpose of the web/virtual synchronous classroom is
- Athe experience the new technology in an asynchronous environment
- Bto provide collaborative group learning in real time environment
- Cto gather information for needs assessment
- Dto incur opportunity cost
54Which of the following evaluations is likely to require greater interaction between the trainer and the trainee during training?
- Adescriptie evaluation
- Bsummative evaluation
- Creaction-based evaluation
- Dcausal evaluation
- Eformative evaluation
55What are the two types of reaction measures that are usually in a training evaluation?
- Aperceived and anticipated
- Bdeclarative and procedural
- Cdescriptive and causal
- Daffective and utility
56The textbook offers four ways the COMA model improves upon Kirkpatrick's hierarchical model. Which of the following is NOT one of the improvements?
- Amuch more useful for formative evaluations
- Bimproves upon measures related to summative evaluations
- Cadds to normal reaction surveys by including more variables
- Dthe measures used for evaluation are causally related to training success
57Kirkpatrick suggested certain guidelines for measuring each level. The following are all suggestions to obtain reaction data, with the exception of:
- Aseek honest reactions
- Bencourage written comments and suggestions
- Cmeasure reactions against a standard
- Duse a control group
- Edesign a form of what will quantify the reactions
58All employees working on the production line that have been hired since February 2010 have been trained using a new technique. Their performance is measured and compared to employees who are using a more traditional method. This types of study design in called:
- Aexperimental
- Bconditional
- Cnon-experimental
- Dquasi-experimental
59What is the concept that fundamentally attempts to attach a dollar value to the effectiveness of a training initiative
- Acost-benefit analysis
- BROI
- Cutility analysis
- Dbreak-even analysis
60when measuring the costs and benefits of training, all of the following are considered costing categories with the exception of:
- Adevelopment costs
- Bdirect costs
- Ctrainee compensation
- Dnet benefit
- Eoverhead costs
61which of the following would be an appropriate method of categorizing the cost of a training program?
- Abased on hard costs, soft costs, and variable costs of the training program
- Bbased on the number of participants
- Caccording to the specific stage of the training process
- Dusing the two separate categories, indirect and direct costs
62what relationship does Jack phillips' ROI calculation illustrate
- Aa relationship between the number of trainees and utility of training initiatives
- Ba relationship between financial costs and net financial benefits of training initiatives
- Ca relationship between training cots and benefits of training initiatives
- Da relationship between training utility and standard deviation of performance in financial terms
63which of the following is NOT a reason to conduct a training evaluation
- Ato justify costs associated with developing and delivering specific programs
- Bto improve training
- Cto compare training dollars with non-training dollars
- Dto contain costs and drive efforts to find new efficiencies
64in order to be effective, how should ethical training programs be organized?
- Aas a voluntary event
- Bas an ongoing event
- Cas an orientation event
- Das a mandatory event
65which of the following is NOT a type of literacy
- Adocument
- Bjunction
- Cprose
- Dquantitative
66what specific essential skills training benefits has the textbook identified as being employee-centric
- Aimprovements in productivity
- Bimproves employees likelihood of being promoted
- Clower absenteeism and lower turnover
- Dbetter quality of products and services
67what term BEST DESCRIBES the outcome of current sales training programs
- Asales people become strategic partners
- Bsales people become suppliers
- Csales people become product experts
- Dsales people become vendors
68according to stanford graduate school of business, which of the following is the single most frequent topic in its briefing videos?
- Aself-awareness
- Bproblem solving
- Cverbal communication
- Ddealing with people
69what type of supplementary training programs would most likely serve to enhance emotional intelligence?
- Aself-awareness
- Bleadership
- Ccommunication
- Dmanagerial
70on which category of employees do canadian organizations spend the most on per-capita basis
- Aadministrative and clerical employees
- Bfront-line employees
- Cmanagement
- Dtechnical employees
71In order for goals to be motivational, they must be SMART, the following element is not associated with a SMART goal:
- Arealistic
- Bachievable
- Cmeasurable
- Dspecific
72in a management development program, the skill practice component will have an outcome effect on all of the following, with the exception of:
- Aself-efficacy
- Blearning
- Cmotivation
- Dbehaviour change (transfer)
73which of these is not a necessary principle of management education according to Gosling and Mintzberg?
- Amanagement education and practice should not be integrated
- Bmanagement education should be restricted to practicing managers, selected on the basis of performance
- Cmanagement education should leverage work and life experience
- Dthe key to effective learning is thoughtful reflection
74Which of the following competencies are found in the foundation level of the ASTD Competency Model for Business/Management Competencies?
- Abuilding trust
- Bdriving results
- Ccommunicating effectively
- Dnetworking and partnering
75Students use an augmented reality application that responds to their location in the main exhibition space of an art gallery. What kind of a technological learning approach is being used in this scenario?
- Aserious games
- Bdevice learning
- Cstreaming multimedia
- Dm-learning
- Evirtual worlds
76Which of the following is NOT considered an advantage of emerging delivery technologies?
- ATrainers and trainees are motivated to learn new technologies
- Bability to reach globally-dispersed audience
- Creduces costs of training
- Dcontent can be revises/updated more quickly/cheaply
77According to a survey conducted by Learning Circuits in 2009, the biggest challenge for implementing an LMS in an organization was:
- Aemployee buy-in
- Bcustomization
- Cmanagement buy-in
- Dcontent integration
78According to Kirkpatrick, which of the four scenarios directly addresses transfer of training?
- ASuzy had not only mastered accounting concepts, she applied them to a similar accounting problem the trainer presented to the class
- BFollowing strategic training sessions, Zachary resolved the 'non-active' issue using cooperation skills and tracing protocols
- CCameron, keen on learning, was the first of 25 participants to respond to the trainer's introductory questions
- DJacynthe interpreted the data results of Level 1 reactions
- EOne level is no more central to the concept than any other
Información
- Descripción
- Test sobre EDUC 240 Final , creado por Megan Fitzpatrick el 03/12/2015.
- Autor
- Megan Fitzpatrick
- Idioma
- English
- Visitas
- 14
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