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Test

6a Teamwork 1

Janis Fung 20 preguntas

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Preguntas del test (20)

  1. 1Click on the 3 important groups of people in the workplace?Imagen de la pregunta 1
    1. AParents
    2. Bcustomers
    3. Cco-workers
    4. Dsister
    5. ESupervisor/boss
  2. 2Why are customers important for a business?Imagen de la pregunta 2
    1. AWithout customers, a business cannot do well.
    2. BCustomers provide the money for your salary. Without them a business cannot do well.
    3. CAll of the above.
  3. 3If you are a cleaner at a toilet, who is your customers?Imagen de la pregunta 3
    1. Asupervisor
    2. BAnyone who walks in to the toilet.
    3. Cco-workers
    4. DCFA friends
  4. 4If you work at Giant supermarket, who are your customers?Imagen de la pregunta 4
    1. Asupervisor/manager
    2. BPeople who shop in Giant.
    3. Cinstructor
    4. Dco-workers
  5. 5If you work in a restaurant or fast food Cafe, who are your customers?Imagen de la pregunta 5
    1. ABrother
    2. BSister
    3. CPeople who order food or eat in the restaurant or Fast Food Café.
    4. Dco-workers
  6. 6Can you be rude to the customers?Imagen de la pregunta 6
    1. AYESImagen de la opción A
    2. BNOImagen de la opción B
  7. 7If a customer is angry with you and scolds you. What should you do?Imagen de la pregunta 7
    1. AScold the customer.
    2. BApologise to the customer and approach your supervisor for help (if needed).
    3. CArgue with the customer.
    4. DIgnore and walk away.
  8. 8What is a good attitude to have when working?Imagen de la pregunta 8
    1. AAn unhappy face.
    2. BFind a place to rest when no one is looking.
    3. CPlay games at work when no one is looking.
    4. DAlways keep a smile when you see others and work hard.
  9. 9In the work environment, Who is in charge and give you work instructions like instructor in CFA?Imagen de la pregunta 9
    1. ASupervisor
    2. BManager
    3. CBoss
    4. DAll of the above
  10. 10Good teamwork also means to cooperate with your supervisor, finishing all the _____________________ given to you for the company to run well.Imagen de la pregunta 10
    1. Atalking with friends
    2. Bwork tasks
    3. Cfood
    4. Ddrinks

Información

Descripción
Teamwork in the workplace
Idioma
English
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