24. People reconstruct memories each time they remember them
Diapositivas del conjunto (3)
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- When you ask people to remember information,
- the wording you use can affect how they remember things.
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- People will mis-remember things they or others did and said,
- which makes self-reporting on past events inherently unreliable.
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- You should take what people say with a grain of salt,
- if they're remembering experiences with a person or with a product.
Información
- Descripción
- Point 24 from "100 Things Every Designer Need to Know About People"
- Creado por
- Benjamin Elrod
- Visitas
- 20
- Valoración