Ethics in Design and Experimentation

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Flashcards on Ethics in Design and Experimentation, created by dcardosods on 08/04/2015.
dcardosods
Flashcards by dcardosods, updated more than 1 year ago
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Created by dcardosods over 9 years ago
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Question Answer
Deception The act of manipulating the truth by hiding truthful information or showing false information. Can be good or evil.
Benevolent Deception When it helps rather than harm the end-users. Can be intentional or not, implicit or explicit, acknowledged or not.
Why benevolent deception happens? To balance the demands and constraints imposed by system capabilities, end-user expectations and business objectives.
User Expectation vs. System Reality E.g., hide uncertainty, maintain consistence, increase people's comfort, etc...
Individual vs. Group E.g., obscure information, display fake information to hide real data, etc...
Individual vs. Self E.g., help users avoid mistakes, help users achieve their goals, help users make decisions, etc...
Satisfying Design Goals and People E.g., principle of least astonishment, gracefully failing, etc...
System Image Deceptions Around what the system is doing or around what the system can do.
Behaviour Deceptions Deceptions that take advantage of the physical, sensory and psychological limits, capabilities and learned behaviours of the user.
Mental Model Deception Deceptions that manipulate users’ mental mode or perception of the system, by using metaphors to draw upon what the users are familiar with.
Malevolent Deception Deception intended to benefit the system owner at the expense of the user.
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