Business studies (Human Resources)

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Flashcards on Business studies (Human Resources), created by bethany.trees on 01/11/2013.
bethany.trees
Flashcards by bethany.trees, updated more than 1 year ago
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Created by bethany.trees over 10 years ago
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Question Answer
What is the internal structure of a business known as? Formal Organisation
What do directors do? Appointed by owners to run the business and make all the important decisions
What do the Managers do? Responsible for planning controlling, organising, motivating, problem solving and decision making. Also to achieve the objective of the owners.
What is the role of the supervisors? Monitor the work in their area
What do the operatives do? Involved in production process
What is the role that directly controls people or subordinates called? Span of Control
What is production department? Involves making goods and providing services
What is the Marketing department involved in? Market research, product planning, pricing, sales promotion, advertising, packaging and distribution
What is involved in the finance department? Recording transactions, wages and salaries, credit control, cash flow forecasting and budgets, account's
Name 3 things that are involved in the human resources (HR) department. Recruitment and selection, training and employment contracts
Name some ways which business can communicate by writing Letters, reports, memos, forms and notice boards
How can businesses communicate via electronic communication? Email, internets, phones, videoconferencing, intranets
Give 3 reasons why a business might need to employ more people. Business is expanding. Positions are vacant because of promotion and people are leaving
List a few advantages of internal recruitment Cheaper as it saves in advertising, Staff may be more motivated and the ability and personality of the person is more predictable
List some advantages of external recruitment They will have more potential employees to choose from and a new person may have some fresh ideas for the business
What does a job description do? states title of the job and outlines the tasks, duties and responsibilities of the job
What is person specification? A personal profile of the type of person needed for the job
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