Teams and teamwork

Description

6.5 describe the characteristics and benefits of effective teams and teamwork 6.6 explain the factors involved in the creation, development and management of teams (models such as Belbin, Margerison-McCain, Myers-Briggs, Tuckman, Katzenbach and Smith).
Althea Green
Flashcards by Althea Green, updated more than 1 year ago
Althea Green
Created by Althea Green over 7 years ago
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Resource summary

Question Answer
Definition of Teamwork "Teamwork is a group of people working in collaboration or by cooperation towards a common goal".
Benefits of teamwork More is achieved as a collective Efficient communication Coherent & confident approach Effective use of time Stakeholder reassurance Rewarding, mutually respectful & supportive environment (motivational) Healthy & constructive conflict developed
Belbin Team Roles Model Nine team roles. Effective teams have members that can cover all nine roles between them.
Team Roles Plant Resource Investigator Co-ordinator Shaper Monitor Evaluator Teamworker Implementer Completer Finisher Specialist
Plant Thinking Contribution: creative, imaginative, free-thinking, generates ideas and solves difficult problems. Weaknesses: Ignores incidentals, ineffective communication.
Resource Investigator Social Contribution: Outgoing, enthusiastic, communicative, explores opportunities, develops contacts. Weaknesses: over-optimistic, interest & enthusiasm wains quickly.
Co-ordinator Social Contribution: mature, confident, identifies talent, clarifies goals, delegates effectively. Weaknesses: perceived as manipulative, offloads own share of work.
Shaper Action Challenging, dynamic, thrives on pressure, courageous and driven to overcome obstacles. Weaknesses: Easily provoked, offends people's feelings.
Monitor Evaluator Thinking Contribution: Sober, strategic, discerning, see all options, judges accurately. Weaknesses: lacks drive, inability to inspire, overly critical.
Teamworker Social Contribution: cooperative, perceptive, diplomatic, listens, averts friction. Weaknesses: indecisive, avoids confrontation.
Implementer Action Contribution: practical, reliable, efficient, turns ideas into action, organises work. Weaknesses: inflexible, slow to respond to possibilities.
Completer Finisher Action Contribution: painstaking, conscientious, anxious, searches out errors, polishes and perfects. Weaknesses: worry unduly, reluctant to delegate.
Specialist Thinking Contribution: single-minded, self-starting, dedicated, expert in field. Weaknesses: contribution is very specific, dwells on technicalities.
Tuckman model of Team Development Forming Storming Norming Performing
Forming Distrustful of managers & co-workers Remain independant Focused on self Uninformed about goals Incorrect assumptions about direction
Storming Competition Team roles/work being established Conflict Confrontation Looking for direction Coax, coach, coerce out of storming (N.B. conflict resolution very important)
Norming Rules Values Trust Team spirit Achievement (N.B. avoid complacency & 'comfort zone')
Performing Independence Teamwork Solve problems Motivated & knowledgeable Creative Open to new ideas Use change for optimisation Creative conflict
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