5878673
Description
Flashcards by Althea Green, updated more than 1 year ago
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Created by Althea Green
almost 8 years ago
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| Question | Answer |
| Definition of Teamwork | "Teamwork is a group of people working in collaboration or by cooperation towards a common goal". |
| Benefits of teamwork | More is achieved as a collective Efficient communication Coherent & confident approach Effective use of time Stakeholder reassurance Rewarding, mutually respectful & supportive environment (motivational) Healthy & constructive conflict developed |
| Belbin Team Roles Model | Nine team roles. Effective teams have members that can cover all nine roles between them. |
| Team Roles | Plant Resource Investigator Co-ordinator Shaper Monitor Evaluator Teamworker Implementer Completer Finisher Specialist |
| Plant | Thinking Contribution: creative, imaginative, free-thinking, generates ideas and solves difficult problems. Weaknesses: Ignores incidentals, ineffective communication. |
| Resource Investigator | Social Contribution: Outgoing, enthusiastic, communicative, explores opportunities, develops contacts. Weaknesses: over-optimistic, interest & enthusiasm wains quickly. |
| Co-ordinator | Social Contribution: mature, confident, identifies talent, clarifies goals, delegates effectively. Weaknesses: perceived as manipulative, offloads own share of work. |
| Shaper | Action Challenging, dynamic, thrives on pressure, courageous and driven to overcome obstacles. Weaknesses: Easily provoked, offends people's feelings. |
| Monitor Evaluator | Thinking Contribution: Sober, strategic, discerning, see all options, judges accurately. Weaknesses: lacks drive, inability to inspire, overly critical. |
| Teamworker | Social Contribution: cooperative, perceptive, diplomatic, listens, averts friction. Weaknesses: indecisive, avoids confrontation. |
| Implementer | Action Contribution: practical, reliable, efficient, turns ideas into action, organises work. Weaknesses: inflexible, slow to respond to possibilities. |
| Completer Finisher | Action Contribution: painstaking, conscientious, anxious, searches out errors, polishes and perfects. Weaknesses: worry unduly, reluctant to delegate. |
| Specialist | Thinking Contribution: single-minded, self-starting, dedicated, expert in field. Weaknesses: contribution is very specific, dwells on technicalities. |
| Tuckman model of Team Development | Forming Storming Norming Performing |
| Forming | Distrustful of managers & co-workers Remain independant Focused on self Uninformed about goals Incorrect assumptions about direction |
| Storming | Competition Team roles/work being established Conflict Confrontation Looking for direction Coax, coach, coerce out of storming (N.B. conflict resolution very important) |
| Norming | Rules Values Trust Team spirit Achievement (N.B. avoid complacency & 'comfort zone') |
| Performing | Independence Teamwork Solve problems Motivated & knowledgeable Creative Open to new ideas Use change for optimisation Creative conflict |
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