Communication 203

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Communication basics
Ginamarie DeMilio
Flashcards by Ginamarie DeMilio, updated more than 1 year ago
Ginamarie DeMilio
Created by Ginamarie DeMilio over 7 years ago
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Question Answer
Value of Communication Beneficial outcomes. Four outcomes Personal life Personal relationships Professional life Civic life
Define Communication A Systemic Process in which people interact with and through Symbols to create and interpret Meanings. Four Keys
Four Keys to Communication Process Systems Symbols Meaning
Process of communication Ongoing continuity, the beginning and end of which are difficult to identify.
System of communication A group of interrelated elements that affect one another. Variance in Openness and Homeostasis
Openness of System communication Extent to which a System Affects and is Affected by its surrounding environment.
Homeostasis of System communication State of Equilibrium that Systems strive for but cannot sustain.
Symbols of communication Arbitrary, ambiguous, and abstract representations of phenomena. Symbols are basic of language, non-verbal and thought.
Meaning of communication significance we attribute to a phenomenon, what it signifies to us. two levels of meaning
Two Levels of Meaning Content level of meaning Relationship level of meaning
Content Level of Meaning Literal information in a message
Relationship Level of Meaning Expresses the relationship between communicators. Reading between the lines.
Models of Communication Process Linear- one way, 5 questions, noise Interactive-feedback Transactional
History of Communication Classical Roots Rhetorical and Democratic Life Corax from Sicily with Tisias a pupil. Aristotle developed theories of rhetoric.
History Aristotle's Persuasion theory Ethos-credibility of speaker Pathos-listeners emotions Logos-logic and reasoning
History Liberal Education 1800 Rhetoric in education in Europe and U.S. Association for Education in Journalism and Mass Communication (AEJMC)
History Broadening the Field 1960-70 Social and political upheaval. Youth culture brought new ideas. Relationships, Civil Rights, Women's Movement, privileged, changes affect social and cultural behaviors.
History Research in Communication four methods Quantitative Qualitative Critical Rhetoric
Quantitative Research Descriptive statistics, surveys, and experiments to gather data.
Qualitative Research Interpretive , textual analysis, and ethnography for measuring character in experience.
Critical Research Identify, critique, or change communication practices that oppress, marginalize, or harm people.
Rhetorical Criticism Process of examining a text to see how it works communicatively.
Multiple Research Approaches Triangulation-multiple ways, sources. Methodological Triangulation-two or more methodology.
Eight Modern Areas of Primary Communication Discipline Intrapersonal, Interpersonal Group, Public. Organizational Mass Media, Computer-Mediated, and Intercultural
Communication Themes / Concerns Symbolic Activities Meaning Ethics
Communication Concern Symbolic Activity The basis for language, thinking, and nonverbal communication. That are Arbitrary, ambiguous, and abstract representations.
Communication Concern Meaning Adding meaning to symbols based on experiences.
Communication Concern Ethics Philosophy, actions of human interactions that are good or right. Moral guidelines
3 Moral Guidelines Follow when judging others communication, allow others to make informed judgments, respect differences, take responsibility of our own communication,
3 Processes of Perception That influence Communication Selecting Organizing Interpreting
Perception Process of Selection Selectively attending to what is important. factors, self-concepts, and motives influence our selection.
Perception Process of Organization 4-Cognitive schemata Prototype Stereotype Personal Construct Script
Perception Prototype Schemata Defines the clearest or most representative example of some category.
Perception Personal Schemata Mental yard stick for measuring dimensions of judgment.
Perception Stereotype Schemata A generalization of a person or situation.
Perception Script Schemata Definition of expected or appropriate action in a particular setting.
Perception Process of Interpreting Subjective process of creating explanation for that observed or experienced . Attributions, and Self-serving bias
Perception Attribution in Interpreting Why things happen or why people act as they do.
Perception Self-Serving Bias Attribute our positive actions and successes to stable, global, internal influences that we control and to attribute negative actions and failures to unstable, specific, external influences beyond our control.
Perception Influences on Perception Physiological factors Expectations Cognitive Abilities Social Roles Memberships in Cultures Social Communities
Perception influences Physiological factors Differences in sensory abilities and physiologies, and biorhythms.
Perception influences Expectations Positive visualization Expectancy Violation Theory-3 -positive / negative -degree of deviation -impact on relationship
Perception influences Cognitive Abilities-3 Cognitive Complexity involving ones abstract, and elaborate mental constructs / schemata. Person-Centeredness involving ability to see others as unique. Empathy to feel what others feel.
Perception influences Social Roles Specific training received to fulfill a role, and demands that affect how we interpret, evaluate, and respond.
Perception influences Membership in cultures and Social Communities Culture-beliefs, values, understandings, practices, and interpreting. Communities- society
Perception improvements Avoid Mind Reading. Check Perception with others. Distinguish Facts from Inferences / non-fact and Judgments / opinion. Monitor Self-Serving Bias
Verbal Communication Meaning Symbolic
Verbal Communication Language and Meaning Symbols Nonverbal Verbal Arbitrary- not connected to meaning Ambiguity- no clear meaning Abstraction- a reflection of attitude
Verbal Communication Degrees of Abstraction Most abstract action judgment label applied perceived behavior concrete phenomena Most Concrete
Verbal Communication Language and Meaning Principles of Communication Interpretation Abstract Ambiguous Arbitrary Brute Facts- objective Institutional Facts- assigned meaning
Verbal Communication Language and Meaning Principles of Communication Rules Communication rules- shared understanding Regulative rules- specified rules of when, how, where, with.. Constitutive rules- how acts are to be countered.
Verbal Communication Symbolic Abilities Definition Language: defines - totaling. evaluates -loaded, appropriation. organizes - categorizes Hypothetical thought - beyond Self-reflection - "I" &"me" Relationship and interaction - responsive, like, &power.
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