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Description
Flashcards by Phylicia Addison Meek, updated more than 1 year ago
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Created by Phylicia Addison Meek
over 8 years ago
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| Question | Answer |
| What is Statistical Process Control | - its a process that monitors , measures and takes corrective actions with regards to a product or service that is being produced - statistical evaluation of the product in the production process |
| What is Control Charts | - its basically a graphic representation of process data over a period of time - with predetermined control limits |
| Inspection | - its basically making sure that an operation or process is producing the quality that is expected |
| Natural Variation | - its a type of variability that impacts generally all production systems - its to be expected and is also called a common cause |
| Assigned Variation | - its a variability that is usually traced back to a specific reasoning - its is also something that is not easily understandable |
| Attribute Inspection | its a type of inspection that will dictate whether something is good or defective |
| Variable Inspection | - it inspects items on a falling scale continuum scale -basically anaylzing something on a continuous basis to see if its getting weaker or stronger over time |
| X Chart | - its the sample mean chart of control - it also indicates the changes in central tendency - shows the upward shift in the process mean |
| R chart( Sample range control Chart) | - it tracks the range - it also indicates when there is a gain or loss in the uniformity in the dispersion of the production process |
| P chart | - a quality control chart that is used to control attributes - involves binomial distribution |
| C Chart | - a type of quality control chart used to control the number of defects per unit of output - good for when you are dealing with large processes with a lot of potential defects and errors |
| Quality | - it can be a standard that you compare products to - its also the ability of a product or service to meet customer needs |
| Quality Planning | - its several documents that specify the quality standards, practices, resources that pertain to a particular product or service |
| Assurance | - the act of giving confidence , that state of being certain or act of making certain |
| Quality Assurance | - the planned and systematic activities implemented so that quality requirements for a product are fulfilled |
| Control | - an evaluation to indicate needed corrective responses, the act of guiding a process in which variability us attribute to a constant system chance causes |
| Quality Control | - the observation techniques and activities used to fulfill requirements for quality |
| Prevention Costs | - these are costs that are used to prevent or avoid quality problems - this involves the design, maintenance of the quality system |
| Appraisal Costs | - related to the measuring and monitoring of activities related to quality - this cost involve suppliers and customer evaluation of purchased items |
| Internal Failure Costs | - this is basically costs allocated to a effective product that is found before it is sent to a customer |
| ISO 9000 | - a set of quality standards developed by the international organization for standardization |
| ISO 14000 | - a series of environmental management standards established by the international organization of standardization |
| Six Sigma | - a program used to save time and improve quality and lower costs |
| Employee Empowerment | - this means involving employees in every step of the production process |
| BenchMarking | - selecting a demonstrated standard of performance that represents the very best performance for a process or an activity |
| Scatter Diagram | - it shows the relationship between two measurements |
| Pareto Charts | - its a graph that shows a few critical Items |
| Flow Charts | - these are block diagrams that show and describe a process or system |
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