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9322659
Gestión casos FN
Flowchart by
Hernando Santana
, updated more than 1 year ago
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Created by
Hernando Santana
over 3 years ago
2
0
0
Description
Gestión de casos FN
No tags specified
fn
informática
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Resource summary
Flowchart nodes
Gestion Facturas Electronicas.
Ingreso de incidente.
El usuario ya tiene caso.
Brindar informacion
Crear el incidente "Informatica.Servicios.People soft.Logistica.Factura no registrada electronicamente"
Realizar el procedimiento de solución de caso. Pasos Manual 1 y 2
El caso debe ser escalado
Reprocesar Factura Paso 3 Manual
Documentar el caso con el estado de la factura en el sistema.
Escalar a:Juan Fernando paredes: Sumicol, CorlancAlvaro Ariza: Colceramica
SI
NO
SI
NO
FIN
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