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"Un proceso que se inicia cuando una parte
percibe que otra le ha afectado de manera
negativa o esta apunto de afectar algunos de
sus intereses" (STEPHEN ROBBINS)
Annotations:
SE CONSIDERA
Aspectos
Postivos
El conflicto es el motor
del cambio
Negativos
El conflicto con demasiada
frecuencia reduce la
comunicación