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ENTREVISTA DE DEVOLUCION

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Se da un organizador visual del capitulo 9
Brigitte Ccopa Navarro
Mind Map by Brigitte Ccopa Navarro, updated more than 1 year ago
Brigitte Ccopa Navarro
Created by Brigitte Ccopa Navarro almost 4 years ago
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Resource summary

ENTREVISTA DE DEVOLUCION
  1. Informar al cliente de las conclusiones que se han obtenido después de una evaluación
    1. Informacion clara
      1. Informacion precisa
        1. Dar conclusiones
          1. DELIMITAR
            1. Desacuerdos
              1. Conclictos
                1. Problemas
              2. HABILIDADES ESPECIFICAS
                1. Delimitar el problema
                  1. Fomentar participacion
                    1. Fomentar soluciones
                      1. Usar estrategias
                        1. Hacer retroalimentacion
                        2. Facilitar la Informacion
                          1. No usar terminos tecnicos
                            1. Usar recursos
                              1. Demostrar atencion
                                1. Mantener confienciabilidad
                              2. MANEJO
                                1. Positivo
                                  1. Adecuado
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