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3295285
Delimitando Servicio al Cliente
Description
Mapa mental Reconocimiento del curso Serv Cliente UNAD 2015 _2
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yeisonpinzonp@gmail.com
stuarpphotmail.com
yapinzonp@unadvirtual.edu.com.co
Mind Map by
stuarpp
, updated more than 1 year ago
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Created by
stuarpp
over 8 years ago
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Resource summary
Delimitando Servicio al Cliente
Objetivos del Servicio al cliente
Expandir económicamente la compañia
Hacer la empresa mas competitiva
Mantener y mejorar el buen nombre de la empresa
Mantener optimas relaciones con los clientes
Aspectos del Servicio al cliente
Compromiso
Responsabilidad
Amabilidad
Marketing
Calidad
Metodologia
Planeacion
Estrategia
Evaluacion
Control
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41a8a01f-3146-4cef-b086-84d15352887f.PNG (image/PNG)
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