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Mind Map on Untitled, created by cataravanales2 on 08/09/2015.
cataravanales2
Mind Map by cataravanales2, updated more than 1 year ago
cataravanales2
Created by cataravanales2 about 9 years ago
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Resource summary

Servicios
  1. Necesidad del usuario
    1. Estan los servicios:
      1. INTANGIBLES
        2. TANGIBLES
          1. Los dos siempre tienen el mismo sistema de Proveedor/Cliente
            1. Dentro de los servicios podemos encontrar:
              1. SERVICIOS PUBLICOS
                1. Hospitales
                  1. Empresas NO lucrativas
                    1. Con un financiamiento estatal
                  2. Registro civil
                    2. Carabineros
                    3. SERVICOS PRIVADOS
                      1. CLINICAS
                        2. COMPAÑIAS TELEFONICAS
                          2. ISAPRES
                            1. Son empresas lucrativas
                              1. Con financiamientos privados
                          3. APOYO
                            1. Sernac
                              1. Derechos del consumidor
                              2. Normas ISO
                                1. GESTION DE CALIDAD
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