NVC

Description

Studies about the three
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Mind Map by hejatayeb, updated more than 1 year ago
hejatayeb
Created by hejatayeb about 9 years ago
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Resource summary

NVC
  1. Gesture
    1. Evaluation
      1. Positives
        1. + The study shows how gestures can be universal while others are culturally diverse. + High ecological validity because observations were made while they carried out their normal lifestyles.
        2. Negatives
          1. - They might have interpreted their gestures prove their hypothesis
        3. Study
          1. Saitz et al. (1972) Aim: To compare the use of gestures in the US, Columbia and Africa. Method: Observations were made of gestures used in these cultures. Results: 65% of gestures used in America and 73% of gestures used in Columbia were also used in 4 African countries. These gestures included: pointing, shrugging and nodding. Conclusion: Therefore, many gestures are universal.
        4. Touch
          1. Study
            1. Fisher, Rytting and Heslin (1976) Aim: To see the effect of touch on people's attitudes. Method: Female students in a library were handed books by a librarian who was a confederate of the researcher. Half of the students were touched on the hand by the librarian while the others weren't touched at all. Results: When questioned later, students who were touched had a much more positive attitude towards the library and the librarian than those who weren't touched. The students were unaware they had been touched. Conclusion: Touch can be unconscious and can have a positive effect on one's positive attitude.
            2. Evaluation
              1. Positives
                1. + It only used females so that the touch wasn't misinterpreted by the male as sexual inuendo.
                2. Negatives
                  1. - The study was gender biased because it only used females so it could not be generalised to male, thus making it unreliable.
              2. Tone Of Voice
                1. Study
                  1. Argyle, Alkema, and Gilmore (1971) Aim: To see if tone of voice has an effect when interpreting a verbal message. Method: In artificial condtions listened to either friendly or hostile messages spoken in either friendly or hostile tone of voices. Therefore, some participants heard a hostile message spoken in a friendly tone of voice and others heard a friendly message spoken in a friendly tone of voice. Results: When participants were asked to interpret the messages, it was found that the tone of voice had about 5 times the effect of the verbal message itself. Conclusion: Tone of voice is extremely important in how people interpret verbal messages.
                  2. Evaluation
                    1. Postitves
                      1. + It is high in control as its low in ecological validity.
                      2. Negatives
                        1. - Low in ecological validity meaning that it was done in a lab and can hence not be related to real life.
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