26662105
Description
Mind Map by Cristina Hernández, updated more than 1 year ago
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Created by Cristina Hernández
over 3 years ago
|
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Reservations and sales
- Gateways
- In order to make travel reservation
available directly to the public, special
computer programmes are used
- In order to make travel reservation
available directly to the public, special
computer programmes are used
- Global Distribution Systems
- Or CROSS, have begun to carry a wide
range of tourism products and service
- Or CROSS, have begun to carry a wide
range of tourism products and service
- Computer Reservation Systems
- Sales consultants could access information
about availability of flights offered by more than
one company
- Sales consultants could access information
about availability of flights offered by more than
one company
- Each agency has a
procedure for its sales
consultants to follow
- A fixed booking
procedure
- Guarantees that key
information is correctly
recorded
- Avoids the need to
contact the client later for
information not obtained
- Avoids problems arising
from incorrect information
- Guarantees that key
information is correctly
recorded
- Cristina Hernández
Castillo LGDT105
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