l The balanced scorecard (BSC

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Cuadro de Mando integral
astrid charris
Mind Map by astrid charris, updated more than 1 year ago
astrid charris
Created by astrid charris about 5 years ago
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Resource summary

l The balanced scorecard (BSC
  1. Align the objectives of the company with its vision and strategy
    1. four perspectives: financial
      1. customers
        1. Business processes
          1. learning
            1. increase
      2. must address the triple bottom line of sustainability
        1. Economic performance
          1. social performance
            1. environmental performance
        2. The BSC. Three approaches have been used
          1. The first approach integrates environmental and
            1. The second approach adds an additional perspective to the existing four
              1. The third approach develops an independent scorecard, known as the sustainability balanced scorecard.
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