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393452
effective communication in catering
Description
Mind Map on effective communication in catering, created by 09nationa1998 on 27/11/2013.
Mind Map by
09nationa1998
, updated more than 1 year ago
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Created by
09nationa1998
over 10 years ago
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Resource summary
effective communication in catering
observing-watching customers ready to advise.
listening to the customer.
thinking before you speak-polite at all times.
describing items on the menu.
knowing about the foods in the restaurant.
suggestin food and wine or info about the area.
verbal
non-verbal
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