more efficient training delievery

Mircea Mircea
Mind Map by Mircea Mircea, updated more than 1 year ago
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CTQ tree for my 6 sigma project
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more efficient training delievery
1 high request delivery rate (delivery = f(fulfillment, schedule, attendance)
1.1 high (>70??) overall fulfillment rate
1.1.1 number of delievery days per month
1.1.2 number of trained people per H
1.1.3 trainning room occupancy
1.1.4 number of session cancelations due to lack of participants
1.1.5 ratio of no of forcasted training people to actual course participants
1.2 critical/major 95% fulfillment rate
1.3
2 minimum lead time
2.1 request to delievery time
3 high quality
3.1 better map to customer business needs
3.1.1 feedback results
3.2 timp investit / pierdut in organizarea (pt requesteri cat si pentru learning admin
4 cost efficient (low cost)
4.1 costs closer to 0
5 course availability
5.1 instructors should have knowledge prior to request ?? :)
5.2 cat mai multe cursuri interne
6 posibility not to send too many participants per training (nnumerous sessions)
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