Rules of conduct and professional ethics

alison_patey0437
Mind Map by alison_patey0437, updated more than 1 year ago
alison_patey0437
Created by alison_patey0437 about 7 years ago
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Description

Conduct, rules, ethics and professional practice M005 Mind Map on Rules of conduct and professional ethics, created by alison_patey0437 on 04/13/2013.

Resource summary

Rules of conduct and professional ethics
1 Rules of conduct
1.1 Firm rules
1.1.1 1. general interprutation
1.1.2 2. general communication
1.1.3 3. conduct for business
1.1.4 4. competence
1.1.5 5. service
1.1.6 6. training on CPD
1.1.7 7. CHP
1.1.8 8. clients money
1.1.9 9. PII
1.1.10 10. advertising
1.1.11 11. solvency
1.1.12 12. incapacity/death (sole)
1.1.13 13. Use of designations
1.1.14 14. info to RICS
1.1.15 15. co-operation
1.2 member rules
1.2.1 1. general interpretation
1.2.2 2. general communication
1.2.3 3. Professional Behaviour
1.2.4 4. competence
1.2.5 5. Service
1.2.6 6. CPD
1.2.7 7. Solvency
1.2.8 8. Info to RICS
1.2.9 9. Co-operation
2 5 principles of better regulation
2.1 1. Proportionality
2.2 2. Accountability
2.3 3. Consistency
2.4 4. targeting
2.5 5. Transparency
3 Setting up a practice
3.1 Firms details
3.1.1 firms names
3.1.1.1 business names act 1985 and Company's Act 1985
3.1.1.1.1 stat requirement to disclose name
3.1.1.1.1.1 sole
3.1.1.1.1.1.1 your name
3.1.1.1.1.2 partnership
3.1.1.1.1.2.1 names of partners
3.1.1.1.1.3 company
3.1.1.1.1.3.1 corporate name
3.1.2 contact office
3.1.3 offices
3.1.4 nature of works
3.1.5 staff
3.1.6 insolvency
3.1.7 data protection
3.1.8 Consumer credit act 1974
3.1.9 finance services and marketing act 2000
3.1.10 data protection act 1998
3.1.11 UK money laundering regs 2003
3.2 RICS Practice Management Guidance 2010
3.3 Data Protection
3.4 Money laundering
3.5 PII
3.6 CHP
3.7 Clients money
3.8 Correct use of designations
3.9 sole practitioner
3.9.1 Use of locums
3.10 RICS Resources
3.10.1 branding
3.10.1.1 advice on using the logo
3.10.2 find a surveyor
3.10.2.1 promoting the firm
3.10.3 RICS Training
3.10.4 RICS Guides
3.11 What procedures must you follow if starting up a practice?
3.11.1 contact RICS for guidance
3.11.2 inform RICS and register for regulation
3.11.3 appoint a contact officer for RICS communication
3.11.4 prepare CHP
3.11.5 Obtain PII
3.11.6 Abide by RICS rules for firms
3.11.7 use designation "regulated by RICS" on practice material
3.12 what insurances are required?
3.12.1 PI
3.12.2 Employers liability
3.12.3 public liability
3.12.4 buildings insurance for own office
4 Regulatory board
4.1 head = Eve Solomon
4.2 How is disciplinary proedure triggered?
4.2.1 someone complains to RICS
4.2.2 Allegation from 3rd party/client
4.2.3 info received/est by RICS
4.3 3 actions imposed after investigation stage
4.3.1 fixed penalty
4.3.2 consent order
4.3.3 disciplinary panel
4.4 what are fixed penalties?
4.4.1 a fine by RICS
4.5 what are consent orders
4.5.1 member/firm restraining from taking certain actions for a specified period + maybe a fine/costs
4.6 when are consent orders applicable?
4.6.1 for low level breaches of rules that can be corrected
4.6.2 applied for breach of any rule
4.6.3 fines may be £2000 per breach
4.7 when is a disciplinary panel applicable?
4.7.1 more serious form of breaches
4.7.2 panel usually held in public
4.8 which breaches = expulsion?
4.8.1 Gross/persistent/wilful failure to comply with RICS rules
4.8.1.1 fruad
4.8.1.2 dishonesty
4.8.1.3 criminal conviction (serious)
4.8.1.4 gross incompetence
4.8.1.5 deliberate discrimination
4.8.1.6 missappropriation of clients money
4.9 how are disciplinary breaches published
4.9.1 panel hearings posted on website 14 days before
4.9.2 decisions published in RICS Business/website/ local newspapers
4.10 when are fixed penalties applicable?
4.10.1 minor breaches Rule 8 (members) and 14 (firms)
4.10.1.1 not providing information to RICS
4.10.2 continued non-compliance = further notice and higher fine
4.10.3 appeals can be made against them in 28 days
4.11 what penalties can D.Panel apply
4.11.1 caution
4.11.2 reprimand
4.11.3 undertakings as to future conduct
4.11.4 fines (unlimited)
4.11.5 condition continued membership
4.11.6 member expulsion/ removal of firms registration
5 Complaints Handling procedures
5.1 Stage 1
5.2 stage 2
5.3 independent redress mechanism
5.4 Approved by RICS
5.5 Ombudsman
5.5.1 ombudsman - property
5.5.2 www.ombudsman-services.org
5.5.3 business to consumer
6 PII
6.1 define
6.1.1 protect professionals/businesses event of claims by a client/third party suffered loss as a result of non-performance/breach/negligence in service
6.2 purchased from
6.3 providers
6.4 3 minimum levels
6.4.1 100k = 250k
6.4.2 100 - 200k = 500k
6.4.3 200+ = 1m
6.4.4 excess
6.5 who does it protect?
6.6 protect from what?
6.7 6 years run-off cover
6.8 Rule 9. for firms
7 CPD
7.1 Quality not Quantity
7.1.1 pro & work based activities
7.1.2 personal & informal Learning
7.1.3 voluntary and charity works
7.1.4 courses, seminars
7.2 Min 1/2 hr and 20hr/yr
7.2.1 Plan, undertake, record
7.3 evaluate appropriate CPD
7.4 on request - provide records to RICS
7.5 2013 changes for members
7.5.1 ethical element every 3 years
7.5.2 10hrs (out of 20) of formal learning
7.5.3 online recording
8 RICS MODUS
8.1 Relevant articles
8.2 review last 6 months
8.3 hot topics
8.3.1 sustainability
8.3.2 PII
8.3.3 Recession - financial markets
8.3.4 BIM
9 Regulation
9.1 Register for regulation
9.1.1 yearly report to RICS
9.1.2 Regulated by RICS
9.1.3 opt in if less than 50% of principles are members
9.1.4 Why register?
9.1.4.1 Advertising benefits over competitors
9.1.4.2 your clients will be aware that your firm is regulated
9.1.4.3 help support from reg body
9.1.4.4 a principle-based sensible approach to regulation
9.1.5 info for registration
9.1.5.1 business and staffing levels
9.1.5.2 nature of clients
9.1.5.3 CHP in place
9.1.5.4 core reg info (contact officer)
9.1.5.5 head office address (if other offices)
9.1.5.6 Date firm est.
9.1.5.7 Surveying services provided
9.1.5.8 contract officer (member)
9.1.5.9 Contact details
9.1.5.10 Names & titles of principles
10 Gifts and inducements
10.1 Bribery Act 2010
10.1.1 give a bribe
10.1.2 receive a bribe
10.1.3 bribing an official
10.1.4 not having systems in place to mitigate bribes
10.2 event/functions
10.3 facilitation payments
10.4 hospitality
11 Money Laundering
11.1 Symptoms
11.1.1 strange transactions
11.1.2 non-reputable firms
11.1.3 cash payment
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