Business Unit 2

bowmer.jonathan
Mind Map by bowmer.jonathan, updated more than 1 year ago
bowmer.jonathan
Created by bowmer.jonathan over 6 years ago
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Mind Map on Business Unit 2, created by bowmer.jonathan on 04/03/2014.

Resource summary

Business Unit 2
1 Marketing
1.1 The management process involved in identifying, anticipating and satisfying consumer requirements profitably
1.2 USPs - are particular features of the product or service that a buisness offers its customers, charachteristics that set it apart from competitors
1.3 Market research can be quantitative or qualitative
1.3.1 Secondary (Previous info)
1.3.2 Primary (collected by yourself)
1.4 Niche or Mass marketing
1.4.1 Can gain economies of scale - lower cost per unit
2 Motivation
2.1 'Maslow's hierachy of needs'
2.1.1 Example = Google
2.2 F.W.Taylor - Workers were rewarded by having pay linked to productivity
2.2.1 His ideas were successful but controversial - workers treated like machines
2.3 Herzberg - job satisfaction through recognition, achievement, work itself, responsibility, promotion and growth
2.4 Financial Incentives
2.4.1 Performance related pay
2.5 Profit Sharing, profit related pay and performance related pay
2.5.1 Piece - rate (pay according to amount produced)
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