757416
Description
Mind Map by lpwhitaker88, updated more than 1 year ago
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Created by lpwhitaker88
almost 11 years ago
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Client Care
- Identifying clients
- software package
- software package
- Reference to CHP with TOE's
- assigned Complaints Handling manager
- assigned Complaints Handling manager
- Good client care
- understanding objectives & requirements - advising on surveys & best sale methods
- listening to client and showing empathy/understanding
- responding speedily to queries and being pro-active
- regular reporting systems
- seek formal and informal feedback from clients via questionnaires/testimonials
- seek formal and informal feedback from clients via questionnaires/testimonials
- regular reporting systems
- responding speedily to queries and being pro-active
- listening to client and showing empathy/understanding
- understanding objectives & requirements - advising on surveys & best sale methods
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