8185431
Description
Mind Map by Taylor Walther, updated more than 1 year ago
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Created by Taylor Walther
about 7 years ago
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Providing Good Feedback
- Comprehensible
- If the receiver cannot understand, they will be confused and actioning will not happen
- Ensure your language is clear, provide it verbally if necessary
- Ensure your language is clear, provide it verbally if necessary
- If the receiver cannot understand, they will be confused and actioning will not happen
- Timely
- If too delayed, receiver cannot action the feedback.
- Ensure you give feedback within a reasonable timeframe
- Ensure you give feedback within a reasonable timeframe
- If too delayed, receiver cannot action the feedback.
- Constructive
- Providing feedback in a negative way can reduce the receiver's morale
- Ensure language is positive and suggest improvement
- Ensure language is positive and suggest improvement
- Providing feedback in a negative way can reduce the receiver's morale
- Focused
- If the feedback criticises the person instead of the task the receiver may get defensive
- Ensure you are discussing the task that occurred
- Ensure you are discussing the task that occurred
- If the feedback criticises the person instead of the task the receiver may get defensive
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