Promoting Quality Care -UNFINISHED

Attitudes and Prejudices
1. Socialisation
  1. Primary
    1. Early in Life
    2. Agency
      1. Family
  2. Secondary
    1. Later in Life
    2. Agencies
      1. Education
      2. Media
      3. Work
      4. Peers
2. Affects of Attitudes and Prejudices
  1. Health and Wellbeing
  2. Self-esteem and Sense of Empowerment
  3. Unfair Treatment
    1. Discrimination
      1. Direct
      2. Indirect
Facilitation of Access to Services
Values of Care
How Organisations Promote Quality Care
Rights and Responsibilities of People Who use Services and Providers
1. Legislation
  1. Every Child Matters
    1. For: Children and Young People
    2. Key Features
    3. Strengths
    4. Weaknesses
  2. Protection of Vulnerable Adults (PoVA)
    1. For: Vulnerable Adults
    2. Key Features
    3. Strengths
    4. Weaknesses
  3. Disability Discrimination Act
    1. For: People with Disabilities
    2. Key Features
  4. Race Relations Act
    1. For: Minority Ethnic Groups
    2. Key Features
    3. Strenths
    4. Weaknesses
  5. Sex Discrimination Act
    1. For: Men and Women
    2. Key Features
    3. Strengths
    4. Weaknesses
  6. Equality Act
    1. For: Everyone
    2. Key Features
    3. Strengths
    4. Weaknesses
2. Confidentiality
  1. When a person who uses services is at risk of harm
  2. When others may be at risk of harm
  3. When the person who uses services is at risk of harming others
  4. When the person who uses the services is intending to, or is breaking the law (serious crimes)

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Promoting Quality Care -UNFINISHED

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	Created by colzierose almost 10 years ago