Do you need further training on any of the next subjects?
CEC and HPI
MAP and TFi questions
Execution area in UPICK
Carrying out effective interviews
Time management in Catenon
Who will now be responsible of making the final interviews?
What is the Briefing Summary (Requirements)?
Is the Job Description of the role in Catenon's wording
It's a document with the Company's profile, role, must haves and nice to haves
A summary of the briefing document
How many validations will there be throughout the process?
What is the main purpose of the new Workflow?
To bring Catenon’s operations into an homogeneous working scheme, facilitating the communication between managers and consultants (no matter where they are), and rising today’s quality
Improving Catenon’s KPIs in every process – from the execution and the commercial perspective
Simplifying the follow-up of the process, both for managers and clients
All of the above
What are the “Must haves” of the position?
The mandatory characteristics of the role
Things that we need to include in the CSI
What document do we need to share with the client and upload as a contract attachment?
The Briefing Summary (or Requirements form)
The Longlist Validation
The Job Description
In terms of the follow-up, how frequently are we going to supervise the processes from now on?
Are we sharing the data with the Managing Directors?
Where does the Workflow come from?
Catenon’s best practices in all of our BUs
Benchmark from the market
A Harvard Business Review article
What are the quality elements we will measure in every process from now on?
Requirements form uploaded in UPICK, Log in shared with client, MAP and TFI questions, CSI created, Longlist validation uploaded in UPICK, SMART, Client Survey
MAP and TFI questions, CSI created and videos
None of the above
How will the client be involved in the process?
We’ll share the “Requirements form” with him + Client Area access + Client Survey
He’ll have complete access using the Client Area
We’ll have weekly phone calls