Quiz
Salesforce test
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Perguntas do quiz (52)
1What can a system administrator customize for a parter portal without affecting the user interface for internal Salesforce user?
(Choose two answers)- AStandard fields labels
- BCustom object tab names
- CPage Layouts
- DTab Colors and Fonts
2Which functionality is available when using the data export service?
(Choose two answers)- ASchedule a recurring export
- BExport a subset of record for a given object
- CInclude the values of formula objects
- DInclude attachments
3Which type of record can be updated when converting a lead?
(Choose three answers)- AAn existing contact record
- BAn existing account record
- CAn existing opportunity record
- DAn existing custom object record
- EAn existing apex class code
4Which automation tool will prevent a record from being created in Salesforce if the rule conditions are not met?
- AWorkflow rules
- BAuto-Response rule
- CEscalation rule
- DValidation rule
5What determines wheter a user can create a new record using a specific record type?
- AProfile
- BField-level security
- CPage Layout
- DSharing
6Which component can be included in a custom home page layout?
(Choose three answers)- AMessages and alerts
- BDashboard component
- CPending approvals list
- DTrending chatter topics
- EAnalytic snapshots
7What does a page layout allow an administrator to control?
- AThe fields user see in report and list view
- BThe business process and related pick list values displayed
- CThe record types avaliable to each role and profile
- DThe fields users see on detail and edit pages
8What can be modified on standard object fields?
(Choose three answers)- ALabel
- BHelp Text
- CPicklist Values
- DDefault Text
- EField Type
9The support group at Universal Containers wants agents to capture different information for product support and inquity cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases.
What feature should an administrator use to meet these requirements?
(Choose three answers)- AField-level security
- BPage layouts
- CRecord types
- DSupport processes
- EPermission sets
10A marketing user has received a file of leads to import into Salesforce.
What tool can be used to avoid duplicated lead records?- AImport Wizard
- BValidation Rules
- CMerge Leads Function
- DData Loader
11The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each accounts to be notified a month before the account's support plan expires.
What should an administrator configure to meet this requirement?- AWorkflow rule
- BEscalation rule
- CAuto-response rule
- DAssignment rule
12When can a validation rule be used to prevent invalid data?
(Choose three answers)- AWhen record are deleted by user
- BWhen record are edited by user
- CWhen record are submitted using web-to-lead
- DWhen record are imported (Data Loader, Import Wizard etc.)
- EWhen record are updated by a workflow rule
13Universal Containers has a private sharing model in which regional sales manager are only allowed to view opportunities in their own region. For reporting purposes, they additionally need read-only access to opportunities in other regions.
What permission can a system administrator enable to meet this requirement in the regional sales managers' profile?- A"View all data"
- B"Read" or opportunities
- C"Visible" for the sales app
- D"View all" for opportunities
14The sales operations team at Universal Containers needs to be able to read, edit, delete and transfer all records owned by sales representatives.
How can a system administrator meet this requirement?- AAdd sales operations users to the default teams for all sales representatives
- BDefine a role hierarchy where the sales operations role is above the sales representative role
- CCreate sharing rules that give sales operations access to record owned by sales representatives
- DManually share all record owned by sales representatives with sales operations
15Which data can be highlighted in a report using conditional highlighting?
(Choose three answers)- ASummary formulas
- BGrouped by fields names
- CDate fields
- DSummarized total
- EGrand totals
16Universal Containers has set the organization-wide default settings for accounts to private. Amy and Bob are on reparate sales teams, but are assigned to the same role in the hierarchy. Amy is a member os the "Sales West" public group and needs access to all accounts owned by Bob, a member of the "Sales East" public group.
How would Amy obtain access to only Bob`s accounts?- AAdd Amy to Bob`s default account team
- BAdd Amy to the role above Bob in the role Hierarchy
- CCreate a sharing rule between the "Sales West" and "Sales East" public group
- DAdd Amy to the "Sales East" public group
17Sales representative at Universal Containers need to view the number of open opportunities realted to each account on the record.
How can a system administrator accomplish this?- ACreate a custom formula field
- BCreate a new account record type
- CCreate a lookup field from accounts to opportunities
- DCreate a roll-up summary field
18When a lead is converted and an opportunity record is create, which other object is related to the new opportunity by default?
(Choose two answers)- AAccount
- BContact
- CLead
- DCase
19The administrator at Universal Container will create a custom field to track a specific Tier 2 support user on a case record.
What data type should be used when creating this custom field?- AHierarchical relationship
- BLookup relationship
- CFormula
- DLookup filter
20Sales representatives at Universal Containers should not be able to create leads, delete their own accounts, or send mass email.
How can an administrator meet these requirements?- ACreate a custom profile
- BModify a standard profile
- CCreate a sharing rule
- DChange the organization-wide default settings
21Which dashboard component can display data from summary rows or a report?
(Choose two answers)- ATable
- BChart
- CMetric
- DGauge
22What permission is set in a user`s profile?
(Choose three answers)- AActive
- BObject Permissions
- CMass Email
- DRun Report
- EMarketing User
23What type of field allows users to input, text, images, and links?
- AInput area
- BText and image area
- CText Area
- DText area (rich)
24What can be done with a workflow field update action?
(Choose two answers)- AUpdate the value of a field on a child object
- BApply a specific value to a field
- CChange the record type of a record
- DUpdate the value of a formula field
25When importing data, what happens if some record do NOT meet the data validation criteria?
- AImport process ignores the data validation criteria
- BImport process fails only for the record with invalid data
- CImport process aborts when it encounters the first invalid record
- DImport process requires user authorization to import the invalid records
26What is the purpose of the AppExchange?
(Choose two answers)- APartners can download accounts and contacts to collaborate on sales deals
- BCustomer can share and install apps published by Salesforce partners
- CSupport users can install the service Cloud console custom app
- DAdministrators can download and customize pre-built dashboards and reports
27Which chart type can be used to display summary values from two different levels of grouping in a report?
(Choose two answers)- AFunnel chart
- BDonut chart
- CGrouped line chart
- DStacked bar chart
28Criteria-based sharing rules can be created for which objects?
(Choose three answers)- AOpportunities
- BCampaign Members
- CContacts
- DUsers
- EAccounts
29What tab settings on a profiles makes a tab NOT accessible on the All Tabs page or visible in any apps?
- ADefault On
- BRead-Only
- CTab Hidden
- DDefault Off
30What will occur when a system administrator creates a dynamic dashboard?
- AThe data displayed varies based on the user viewing the dashboard
- BThe dashboard components resize based on the device used to view the dashboard
- CThe dashboard refreshes automatically whenever the underlying data changes
- DThe dashboard automatically sends an email when the underlying data changes
31A sales user at Universal Containers has updated the opportunity stage for an opportunity in the pipeline.
What may be update as a result of the status change?
(Choose two aswers)- ASales quota
- BAmount rating
- CForecast category
- DProbability
32Which access levels can be set on public folders?
(Choose two answers)- ARead only
- BRead write
- CPrivate
- DCreate
33Universal containers set the organization-wide default setting for opportunities to private.
Which records will an opportunity pipeline report return?- AOpportunities for the entire sales organization regardless of the user running the report
- BOpportunities for which the user running the report is also the account owner
- COpportunities owned by the user running the report and users below them in the role hierarchy
- DOpportunities owned by the user running the report and users in the same role in the role hierarchy
34What user interface setting must be enable for users to edit records in a list view?
(Choose two answers)- AInline editing
- BEnhanced profile list view
- CEnhanced lists
- DEnhanced page layou editor
35A user is having trouble logging into Salesforce. The user`s login history shows that this person has attempted to log in multiple time and has been locked out of the organization.
How can the system administrator help the user log into Salesforce?
(Choose two answers)- ASend an email to the user containing the user`s password
- BClick reset password on the user`s record detail page
- CClick unlock on the user`s record detail page
- DLog in as the user and enter a new password
36Sales management at Universal container needs to display information listed below each account record.
A. Amount of all closed won opportunities
B. Amount of all open opportunities
Which freature should a system administrator use to meet this requirement?- ACalculated columns in the related list
- BRoll-up summary fields
- CCross-object formula fields
- DWorkflow rule with fields updates
37A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.
How should an adimistrator meet this requierement?- ACreate a validation rule that evaluated the account rating
- BCreate an escalation rule based on the opportunity amount
- CCreate an auto-response rule on the opportunity object
- DCreate a workflow rule on the opportunity object
38When we enable a custom fiscal year, we can't change it anymore.
- AVerdadeiro
- BFalso
39What relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
- AEach account may or may not have related contacts
- BEach contact may or may not have a related account
- CEach contact must have a related account
- DEach account must not have related contacts
40Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each groups.
How should a system administrator meet this requirement?
(Choose two answers)- ACreate two permissions sets
- BCreate two record type
- CCreate two sales processes
- DCreate two page layouts
41Universal Containers needs to synchronize data between Salesforce and an external financial system.
How can a system administrator accomplish this?- AUse the data loader to upsert Salesforce records into the financial system
- BUser an external ID field to match records between the systems
- CUser data loader to match record between the systems
- DUse the Excel connector to export records from both systems into Excel
42A user at Universal Containers reports an error message when attempting to log in. The administrator checks the user's login history, but there is no record of the attempted login.
What could be the cause of this issue?- AThe user is attempting to log in outside of the profile login hours
- BThe user is attempting to log in outside of the profile IP login range
- CThe user is attempting to log in with the wrong username
- DThe use is attempting to log in with the wrong password
43Universal Containers requires that the organization-wide default for opportunities be set read/wirte. However, sales user are complaning the opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.
How can the system administrator address this problem?- AUse the show filter to filter report results and reduce records returned
- BMove the opportunity reports into each user's personal report folders
- CUpdate the sharing rules to limit user access to certain opportunities
- DMove the opportunity reports into a folder with restricted access
44Universal Containers is using a private sharing model. The US sales director needs full access to all records owned by the US sales representative.
How can this be accomplished?- ADefine a role hierarchy where the US sales representatives roll up to the US sales director
- BPlace de US sales director in a queue with the US sales representatives
- CDefine a role hierarchy where the US sales director rolls up tho the CEO
- DGive the US sales director read/write/edit/delete object permissions on the profile
45When using sharing rules, what users can records be shared with?
(Choose two answers)- APublic groups
- BRoles and subordinates
- CQueues
- DProfiles
46What is an option when customizing a report?
(Choose three answers)- ASummarize fields
- BSchedule a refresh time
- CAdd a gauge component
- DAdd a grouping
- EAdd a filter
47What level of access can be set when sharing a document folder with users?
(Chosse two answers)- ARead-only
- BRead/Write/Create
- CRead/Write
- DRead/Write/Create/Delete
48What will happen when a user attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range?
- AThe user will not be able to log in at all
- BThe user will be able to log in after answering a security question
- CThe user will be able to log in without activating computer
- DThe user will be able to log in after the computer is activated
49A marketing manager needs to view summary metrics across a set of related campaigns.
How can this be accomplished?- ACreate a campaign hierarchy and include the related campaigns
- BBuild a lead source report to summarize the campaign metrics
- CCreate a cross-object formula field to calculate summary metrics
- DEstablish the campaign influence between related campaigns
50When converting a lead, how can an administrator capture custom lead data on the converted custom contact?
- AMap custom lead fields to standard contact fields
- BUse the lead conversion wizard to select the fields
- CUse the data loader to move the custom lead data
- DMap custom lead fields to custom contact fields
51Is it possible for users to override their own forecasts and forecasts for user below them in the forecast hierarchy?
- AVerdadeiro
- BFalso
52If Custom Fiscal Years are enabled then you can't use Standard Forecasting?
- AVerdadeiro
- BFalso
Informações
- Descrição
- Salesforce mock test for Adm201 Certification.
- Autor
- diogo braga
- Idioma
- Português
- Visualizações
- 6
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