Quiz
PEGA Business Architect v 8.8 - Mision 1
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Perguntas do quiz (62)
1Which three authoring workspaces are found in Pega Platform? (Choose Three)
- ACase types and data objects
- BAdmin Studio
- CApp Studio
- DDev Studio
- EAccess Manager
2App Studio is a low-code development workspace for citizen developers and system architects alike.
- AVerdadeiro
- BFalso
3App Studio is low code, while Dev Studio is not.
- AVerdadeiro
- BFalso
4A design system uses rules and patterns to create a UX library, but it might increase development time.
- AVerdadeiro
- BFalso
5On a full case page built using the Constellation design system, the summary panel is shaped like a mobile device because it contains the most important information about the case, and users tend to look at the upper left of the screen for context.
- AVerdadeiro
- BFalso
6Only when using Pega-branded assets, Pega Constellation helps teams be more productive through the use of better multitasking, AI, modular design, filtering, unified activity, and collaboration views.
- AVerdadeiro
- BFalso
7Which of the following is a specific advantage of Pega Constellation?
- APega Constellation is designed so that users can interact with business objects on multiple tabs.
- BPega Constellation embraces modular design.
- CPega Constellation focuses primarily on B2C use cases.
- DPega Constellation is used in a single business context.
8Which two of the following options describe modular design? (Choose Two)
- AAn approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts
- BA prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations
- CDesigning for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly
- DBuilding upon a series of components to create models of an application prior to launch
- EAn application-building development environment that uses graphical user interfaces
9Which four of the following terms describe a design system? (Choose Four)
- AAI-driven imagery
- BUX builder kit
- CPresentation layer
- DLow-code App Studio
- EToolkit of design components
- FShared library of UX patterns
10In Constellation, which of the following contains the most critical information about a case?
- AUtilities
- BCollaboration area
- CGlobal navigation
- DSummary panel
11Which of the following definitions best describes low-code?
- AAn application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming
- BA "builder kit" that is composed of a shared library of UX patterns, made up of components that provide a highly consistent user experience through a systematized collection of design rules and patterns
- CAn application building environment where users sketch out the details of an application first, then add higher-level concepts
- DAn application building environment where users sketch out the highest-level concepts of the application and add details later
12Which two of the following options are principles of App Studio?
- AAdd value as fast as possible
- BReplace OOTB elements and default settings
- CBegin with details to build the big picture
- DContextualize the user's needs
13[blank_start]Pega Platform[blank_end] supports agile methodology providing the App Studio workspace for low-code application development.
- APega Platform
- BDev Studio
14Choose the correct statement.
- AAn abstract model of a business transaction is a case type, while a case represents work that delivers a meaningful outcome.
- BProcesses are the first level of organizing your work in a case. You then organize your work by using stages.
15A Microjourney is a small part of the overall customer journey. The Microjourney focuses on accomplishing multiple goals
- AVerdadeiro
- BFalso
16Which is a benefit of using multi-step forms?
- AProvides a way to add an assignment that is preconfigured with one or more actions a user can take to a process
- BProvides an easy way to add a step that is preconfigured with functionality, such as sending an email, to a process
- Csending an email, to a process
Helps you organize separate tasks into steps, so you can control how, when, and by whom work is performed for each step - DHelps a single user complete complex tasks by presenting multiple screens in a logical sequence
17Which two of the following methods can configure one stage in the case life cycle to advance to the next? (Choose Two)
- AWhile running a case, use the Actions menu to change the stage.
- BAdd a Change Stage step.
- CConfigure automatic stage transitioning in the stage contextual property panel.
- DConfigure the stage to resolve the case in the stage properties panel.
18Case life cycle design is a model to ______________ and _______________.
- Adefine how work is completed for each specific customer request
- Bdefine a structure to create, process, and resolve work
- Cdefine the user interface appearance
- Ddefine processes and steps to implement the three necessary stages of work
19When modeling the life cycle of a case, stages represent a _______________ or a _________________.
- Asignificant change in the status of a case
- Bsubset of data used to resolve a case
- Ctransfer of authority
- Dtime period for a process to complete
20Which of the following two statements are true about draft mode? (Choose Two)
- ADraft mode is automatically switched off when you save a case type if the processes have no errors.
- BDraft mode flows run in a production environment.
- CNever use draft mode when testing your application.
- DYou can check the run-time behavior of your case type by running the case type, even if a process contains errors.
21You are creating a case type that handles the onboarding process for new employees. Which case life cycle requirement benefits from instructions
- AA stage where a member of human resources reviews and verifies the validity of the documents provided by the new employee
- BAn Approve/Reject step where the new employee's manager either approves or rejects the software and hardware requests for the new employee
- CA Collect Information step where new employees enter their full name, start date, manager, and department
- DA process where new employees enroll in benefits
22What type of step typically requires contextual instructions?
- ASend email
- BChange stage
- CCollect Information
- DCreate case
23A Collect Information step in the case life cycle sets the status to Pending-Approval. When does the case status automatically update?
- ACase status cannot update automatically.
- BCase status updates at the end of the process containing the step.
- CCase status updates at the beginning of the step
- DCase status updates at the end of the step.
24Which two statements describe best practices in data modeling with Pega Platform? (Choose Two)
- ACreate the entire data model in a single view to minimize time switching between different development spaces.
- BUse the Configure a view screen to add new fields as needed
- CDetermine the format of data that makes sense for your business before creating the data model.
- DTo maximize reuse and portability, store data that is not found in data objects in the work object.
25You want to create a list of products and their attributes to use as reference data in an application. Which method do you use to create the reference data?
- AConfigure a Products data object with a local system of record and add your data records to the Products data object.
- BCreate a case view with fields for the product and product attributes
- CConnect your application to an external database that contains product information.
- DCreate a Products picklist that contains the list of products and attributes.
26Which of the following statements correctly describes data pages in App Studio?
- AData pages are not configurable with a new data source
- BData pages identify how to render a user form.
- CData pages are only available when Pega is the system of record.
- DIn App Studio, data pages identify how to obtain data from a system of record.
27What is a benefit of Pega Platform™ low-code development?
- APega Platform low-code development increases both productivity and IT involvement.
- BThe Pega Platform user interface allows only low-code users to build applications.
- CThe Pega Platform low-code development tools create the code for you.
- DPega Platform makes low-code development easy for very simple applications only.
28An abstract model of a business transaction is a case type, while a case represents work that delivers a meaningful outcome.
- AStages are the first level of organizing your work in a case.
- BProcesses are the first level of organizing your work in a case. You then organize your work by using stages.
29An abstract model of a business transaction is a case type, while a case represents work that delivers a meaningful outcome.
- AProcesses contain a series of steps or tasks.
- BProcesses contain a series of stages.
30An abstract model of a business transaction is a case type, while a case represents work that delivers a meaningful outcome.
- AA step is an action that can be performed by users only.
- BA step is an action or task performed by the system or users.
- CA step is an action that can be performed by the system only.
31In which situation is it appropriate to use a multi-step form?
- AAn onboarding case requires an IT member to set up the new hire’s hardware and a facilities member to set up the new hire’s desk.
- BA course selection case requires university students to choose courses they are interested in taking. Their proposed schedule must be approved by their academic advisor.
- CA job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.
- DAn expense report must be reviewed by an employee’s manager, senior manager, and director.
32Which of the following scenarios leverages case life cycle design?
- A• An online retailer creates separate Pega Platform™ applications to handle purchase orders. The business wants customers to purchase from their website, which is handled by one application. The business wants the warehouse team to check their inventory and package the item for delivery, which is handled by a second application. The business wants a third party delivery service to ship the item to the customer, which is handled by a third application.
- B• A customer contacts a call center to cancel service. After the agent addresses the customer issues, the customer decides not to cancel the account
- C• A farm creates a Pega Platform™ application to handle purchase requests. The first step is to get an accurate list of seed suppliers
- D• A travel agency creates a Pega Platform™ application to handle travel booking. The business wants customers to request a reservation for a hotel room or flight, agency employees to validate the customer-provided payment information, and agents to send booking confirmation to the customer. The Pega Platform application has a Booking case type with three stages: Reservation request, Validation, and Confirmation.
33When modeling the life cycle of a case, alternate stages ________________________ and ________________________.
- Arepresent exceptions to the normal course of events
- Bcan be sequenced into primary stages
- Crepresent a separate, but related, business transaction
- Dcan be reached by user action at runtime only
34To gain more insight into how the data objects, data pages, case types, and systems of record relate to one another in your application, refer to the Visual Data Model.
- AVerdadeiro
- BFalso
35Case ID, Update Operator Name, and Create Date/Time are system fields.
Which of the following three actions can you perform in the Visual Data Model? (Choose Three)- AEdit the Case ID field.
- BDelete the Update Operator Name field
- CEdit the Phone number field
- DDelete the Email address field.
- EAdd a new field
36Which two components do you need to model data? (Choose Two)
- AAdministrator accounts for everyone that contributes to the data model
- BExternal databases to store data
- CFields
- DData objects
37How do data records relate to an application?
- AData records provide access to data that is used to process cases but is not part of an application.
- BData records must be stored using a database table for local data storage.
- CData records and data objects share the same role, which is to provide structure for data pages.
- DData records direct how an assignment moves forward
38You use the field type to identify the type of information that is stored in the system.
- AVerdadeiro
- BFalso
39Which of the below statements are true about views? (Choose Two)
- AUser can configure case status in a view.
- BUser can configure service level agreements in views
- CUser can configure a field group in a view
- DFields in a view can be marked as read-only
40Which two statements identify benefits of using calculated fields? (Choose Two)
- ACalculations automatically update fields whenever input values change.
- BCalculations reduce mistakes by avoiding the need for manual computation of values.
- CCalculated fields are indicated to users with a special character.
- DCalculations update user form content when a user completes a step.
41What two items describe the function of a calculation network? (Choose Two)
- AUpdate all relevant fields whenever a value changes.
- BDetermine the calculation function for a group of fields
- CAutomatically configure custom calculations.
- DIdentify the relationship between fields.
42Which two options are available when configuring a view? (Choose Two)
- AAdd new fields to the view.
- BReuse saved views.
- CCreate a new data object
- DCreate a new field that uses a calculation function.
43You want users to choose their delivery preferences. The options are Standard, Premium, and Next Day. You use the Data Model tab to create the field. Which field type do you use to define the delivery options list?
- APicklist
- BText (paragraph)
- CUser reference
- DBoolean
44Which two of the following are use cases for calculated fields configured with functions? (Choose Two)
- AA testing facility wants to know the average score for each test that the facility provides. By test, you can create a test scores list and then use the calculation to generate the results.
- BA roofing supervisor tracks the amount of time that workers spend preparing and performing jobs. As users enter their time worked in each field, the cumulative total calculates in another field. The time worked fields are stored in a list.
- CA roofing supervisor tracks the amount of time that workers spend preparing and performing jobs. As users enter their time worked in each field, the cumulative total calculates in another field. The time worked fields are not stored in a list.
- DAn online ordering application calculates the cost for each item type by multiplying the quantity by the unit price.
45As part of an insurance claim case type, when field service agents file an assessment, they should select one of ten existing User IDs from a group of claim representatives. What type of field type do you configure to meet this requirement?
- AText (single line)
- BUser Reference
- CBoolean
- DPicklist
46As part of a case type that manages appointments at a veterinary clinic, clients can review past appointments by selecting from a list of appointment cases.
What field type do you configure for this behavior?- AEmbedded data
- BCase reference
- CLookup
- DData reference
47In a pet registration case type, users must enter the name of the pet in a data object. What field type do you configure to reference this information?
- AEmbedded data
- BUser reference
- CQuery
- DData reference
48Which statement about single record and multiple record data relationships is true?
- AA single record data relationship establishes a single entity grouping together related fields. A multiple record data relationship establishes a list of entities grouping related fields.
- BA data object can be used to establish either a single record data relationship or a multiple record data relationship, but not both.
- CA single record data reference can include multiple record data references, but a multiple record data reference cannot include single record data references.
- DA single record data relationship stores data. A multiple record data relationship does not store data.
49How does assignment routing improve efficiency?
- ABy assigning work to the currently available party
- BBy assigning work to the most senior party in a work group
- CBy assigning work to the most appropriate parties
- DBy assigning work to the party in the appropriate time zone
50Expense report processes require you to route travel expense assignments to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
- ARoute the assignment to the user’s work group.
- BRoute the assignment to the user’s manager.
- CRoute the assignment to the user.
- DRoute the assignment to the user’s work queue.
51A home loan company has home appraisal offices in various regions. Each office has a work queue. The company requires you to assign appraisals to offices based on the home location. For example, home appraisals for Boston are assigned to the New England office work queue. Which routing approach supports this requirement?
- ARoute the assignment to the correct work queue based on business logic.
- BIt is not possible to support this requirement. The router must define a specific work queue.
- CRoute the assignment based on an appraiser role.
- DRoute the assignment based on appraiser skills.
52A company has an HR application that allows employees to submit timesheets, time-off requests, and leaves of absence. The division vice president receives a mobile notification to review and approve all non-medical leaves of absence. How do you support this use case?
- AConfigure an Approval step to route to a specific user. Enable mobile approval.
- BConfigure an Approval step to route to a specific user.
- CConfigure an Approval step to route using business logic. Enable mobile approval.
- DConfigure an Approval step to route to a work queue that all division vice presidents can access. Enable mobile approval.
53Which two scenarios describe the appropriate use of an Approve/Reject step? (Choose Two)
- ACustomers place online orders by adding items to the cart, entering shipping and payment information, and finalizing the order. Depending on what department the items are associated with, a different team handles the order fulfillment.
- BEmployees that incur work-related expenses must submit expense reports for review. If the expenses are less than USD1000, the case is routed to the employee’s direct manager; otherwise, the case is routed to the department manager.
- CCustomers submit high priority support requests to a company. If the customer service representative (CSR) validates that the request meets the severity 1 criteria, the case is routed to the worklist of a high priority CSR. If the CSR determines that the request does not meet the severity 1 criteria, the severity is downgraded and the case is routed to the general CSR workgroup.
- DEmployees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the case continues. If the manager decides that the evaluation needs additional elaboration, the case is routed back to the employee.
54Which two statements are true regarding approvals? (Choose Two)
- AYou can configure a stage change to occur when a user provides approval.
- BA user can approve a purchase request through a mobile notification.
- CApproval steps must be configured to go to a specific user.
- DUsers must be logged in to the application to provide approval.
55The goal milestone in a service-level agreement defines that amount of time _______________
- Ain which the case or step must be completed
- Bin which the case or step must should be completed
- Callowed for users to advance to the next stage
- Dallowed before an assignment is considered overdue
56The primary purpose of a service-level agreement is to ___________________
- Ahelp ensure timely completion of work
- Bautomatically change assignment status
- Cassign cases to the appropriate case worker
- Dgenerate service-level reports
57A service-level agreement for an assignment describes the following behavior:
• Goal: 8 hours and increase urgency by 10
• Deadline: 24 hours and increase urgency by 20
If the initial case urgency is 10, what is the assignment urgency 26 hours after the case reaches the assignment?- A10
- B20
- C60
- D40
58Selecting the Owner participant sends correspondence to the product owner.
- AVerdadeiro
- BFalso
59How do you configure an Onboarding case type to send a confirmation email with benefit selections to new employees?
- AAdd a Collect information step to the case life cycle. Configure the view to display read-only fields with the selected benefit packages. Route the step to the employee
- BAdd a Send email automation to the case life cycle. Configure the automation to send to the employee email field. Compose the message to reference the benefit package properties.
- CConfigure the Onboarding case type settings to enable email notifications. Compose a custom message to reference the employee email field and benefit package properties
- DAdd an Approve/Reject step to the case life cycle. Configure the view to display read-only fields with the selected benefit packages. Route the step to the employee.
60Which two statements identify why you automate correspondence? (Choose Two)
- AAutomating correspondence allows you to send timely communication.
- BAutomating correspondence allows for sending consistent information to users.
- CAutomating correspondence keeps all interested parties informed of the current case status.
- DAutomating correspondence allows you to advance the case.
61
Question
You configure a case to automatically send an email to loan applicants, informing them that their loan has been approved. The requirement states that the email must include values for the applicant's name, the loan office, and the loan amount.
How do you configure your email?- AInclude a link to the organization's website page so the user can log in and view their loan information.
- BCopy values into the email for the applicant name, loan office, and loan amount.
- CAdd the applicant's name, loan office, and loan amount properties.
- DAdd placeholder text for the applicant's name, loan office, and amount.
62In a job application case, a hiring manager and a recruiter must receive automatic email notifications when assignments are routed to their worklists. How do you configure this correspondence requirement?
- AEnable assignment notifications for the case type.
- BBefore the assignment, add a Send Email step.
- CCompose email notifications in the assignments.
- DAfter the assignment, add a Send Email step.
Informações
- Descrição
- Mission1. Low-Code App Builder
- Autor
- Nocoder Lab
- Idioma
- Español
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- Criado em 28 out 2022 · atualizado em 7 nov 2022
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