Quiz
Unit 1-A
Este quiz tem tipos de pergunta que abrem no player de sempre.
Perguntas do quiz (11)
1Read the next recording:
Good afternoon Dr. Thompson! this is Mrs. Sanchez, i hope you are having a good time but really the motive of this calling is because i´m a little angry about how your nurse was with my son the last monday, first she leave him expecting with a headache until i arrive because "she need a responsible adult for register" and that was almost 20 minutes, and also my son told me that she was so rude when she inject him, please do something about it, because a woman like that would be dangerous on your consultory, have a nice weekend Dr.!
Who is talking for complaint?- ADr. Thompson
- BNurse
- CMrs. Sanchez
2Read the next recording:
Good afternoon Dr. Thompson! this is Mrs. Sanchez, i hope you are having a good time but really the motive of this calling is because i´m a little angry about how your nurse was with my son the last monday, first she leave him expecting with a headache until i arrive because "she need a responsible adult for register" and that was almost 20 minutes, and also my son told me that she was so rude when she inject him, please do something about it, because a woman like that would be dangerous on your consultory, have a nice weekend Dr.!
Why is she talking for?- AComplaint
- BTo evidence the nurse
- CA new apointment
3Read the next recording:
Good afternoon Dr. Thompson! this is Mrs. Sanchez, i hope you are having a good time but really the motive of this calling is because i´m a little angry about how your nurse was with my son the last monday, first she leave him expecting with a headache until i arrive because "she need a responsible adult for register" and that was almost 20 minutes, and also my son told me that she was so rude when she inject him, please do something about it, because a woman like that would be dangerous on your consultory, have a nice weekend Dr.!
What is she talking about?- ASuper market
- BHealth sevice
- CParticular nurse
4The structure for a complaint is; Introduction, body and closure
- AVerdadeiro
- BFalso
5The structure for a complaint is; introduction, body, climax and closure
- AVerdadeiro
- BFalso
6Good afternoon Dr. Thompson! this is Mrs. Sanchez, i hope you are having a good time but really the [blank_start]motive[blank_end] of this calling is because i´m a little [blank_start]angry[blank_end] about how your nurse was with my son the [blank_start]last[blank_end] monday, first she leave him expecting with a headache until i [blank_start]arrive[blank_end] because "she need a responsible adult for register" and that was almost 20 minutes, and also my son told me that she was so [blank_start]rude[blank_end] when she inject him, please do something about it, because a woman like that would be dangerous on your consultory, have a nice weekend Dr.!
- Aangry
- Brude
- Cmotive
- Darrive
- Elast
7Read the next recording:
Good afternoon Dr. Thompson! this is Mrs. Sanchez, i hope you are having a good time but really the motive of this calling is because i´m a little angry about how your nurse was with my son the last monday, first she leave him expecting with a headache until i arrive because "she need a responsible adult for register" and that was almost 20 minutes, and also my son told me that she was so rude when she inject him, please do something about it, because a woman like that would be dangerous on your consultory, have a nice weekend Dr.!
Which way of comunication is this?- ATelephonic complaint
- BWritten complaint
- CFace to face complaint
8This are motives for a medical complaint:
- ATime, Attitude, wrong diagnostic, an appoinment.
- BTime, Atittude, wrong article, wrong size.
- CTime, Atittude, flavor.
9You may complaint about the service [blank_start]if[blank_end] you want!
- Aif
10"... really i was expecting to the doctor finish for take my jacket and go out there as faster as possible, that was a horrible place..."
Which tense is the sentence?- APast
- BPerfect Present
- CPresent
11A [blank_start]medical[blank_end] complaint is a tool which we would use when we are not [blank_start]confortable[blank_end] with a health [blank_start]service[blank_end]!
- Amedical
- Bservice
- Cconfortable
Informações
- Descrição
- In this test you are going to improve your level about the first unit you have already check at this year, so try to remeber and go by, this is very easy!
- Autor
- Pepe Toño Gonzal
- Idioma
- Español
- Visualizações
- 239
- Etiquetas
- Avaliação
- 3,3 de 5 · 3 avaliações Avalie este quiz