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1A College Board Survey of 120 major companies reports that those who cannot _____ will not be hired and are unlikely to be promoted.
- Awrite and communicate clearly
- Blisten while others are speaking
- Cunderstand the business
- Dhave technical expertise
2A _____ consists of members from various parts of the organization or even from outside the organization.
- Amanager-led team
- Bproduct design team
- Ccross-functional team
- Dvirtual team
3About _____ of your time can be spent on the opening of a presentation.
- A5-10 Percent
- B15-20 Percent
- C25-30 Percent
- D35-40 Percent
4Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste. What type of team are they likely to be on?
- AVirtual Team
- Bproblem solving team
- Cproduct design team
- Dself directed team
5Companies build and support teams because:
- Ateams reduce the number of people needed to make decisions.
- Bteams increase overall work performance.
- Cteams are always effective.
- Demployees enjoy being on teams.
6Every team requires some mixture of the following three skills:
- Atime management/communication/research.
- Btechnical/decision making and problem solving/interpersonal.
- Cpresentation/technical/interpersonal.
- Dconflict resolution/decision making and problem solving/technical
7Gayle, Dan, Mary, and Peter are exceptional people in their attitudes toward work. They have been placed on a _____ made up of workers who perform shared tasks and make many of the decisions previously made by their supervisors.
- Aself-managing team
- Bvirtual team
- Ccross-functional team
- Dmanager-led team
8Great Ideas Ltd. has put together a team to design a new product to meet competition. What type of team have they likely put together?
- Aproblem-solving team
- Bproduct design team
- Ccross functional team
- Dvirtual team
9In contrast to a team, members of a working group:
- Aare responsible for achieving specific goals.
- Bare highly dependent on each other
- Cmeet primarily to share information
- Dhave more authority to make decisions than teams do.
10In practice, which of the following tends to contribute to effective teamwork?
- AMembers work better individually than as a team
- BMembers depend on each other
- Cteam members resent being on a team
- Dleadership rotates infrequently
11It has been found that an audience can absorb _____ points in any given presentation
- Aonly 2
- Babout 4 to 6
- Cabout 10
- Dmore than 10
12Jan is good at providing information when someone else needs it and also asking for it when she needs it. Jan would be considered _____.
- Asomeone who is using blocking strategies
- Bteam leader
- Ca task facilitator
- Da relationship builder
13Mike will often talk too much and interrupt others. He is guilty of which blocking strategy?
- Apulling rank
- Bdominating
- Cstalling
- Dfinding fault
14Task facilitators are especially valuable when:
- Apeople on the team aren't getting along
- Bgroup cohesiveness needs to be improved
- Cconsensus needs to be built
- Dassignments are not clear or progress is slow
15The opening of a presentation should be _____.
- Ashorter than the closing
- Bthe same length as the closing
- Clonger than the closing
- Das long as the body
16The type of communication barrier that arises when a female manager communicates with a male manager is called _____.
- Afunctional barrier
- Bgender barrier
- Ccultural barrier
- Ddiversity barrier
17This type of team is designed to take advantage of the special expertise of members drawn from different functional areas of the company.
- Aself-managing team
- Bcross-functional team
- Cvirtual team
- Dexpert-based team
18Virtual teams have all of the following advantages except:
- Amembers can participate from any location.
- Btime and money is saved through reduced travel.
- Cteam size is limited
- Dteams can meet for as long as needed to achieve a goal or solve a problem
19What are the steps identified by Dale Carnegie that you should follow to create and deliver successful presentations?
- APrepare, present
- BPrepare, practice, present
- CPlan, prepare, practice, present
- DPlan, prepare, practice, present, post-critique
20Your supervisor has asked you to complete the sales report. This is an instance of _____. When you've finished and submitted it, you will have completed a task of _____.
- Adownward communication / lateral communication
- Bupward communication / downward communication
- Cinterpersonal communication / routine maintenance
- Ddownward communication / upward communication
21_____ is a major source of difficulty in managing a supply chain.
- AA large number of employees
- BA tall organizational structure
- CAn undependable phone system
- Dseasonal fluctuation
22_____ is the process whereby a firm gets its products to customers.
- AMaterials Planning
- Blogistics
- Cphysical distribution
- Dthe supply chain
23A _____ is a letter, sound, or symbol that differentiates a product from similar products on the market
- Atitle
- Btag
- Cname
- Dbrand
24All of the following are psychological influences except _____.
- Areference groups
- Bperception
- Cattitudes
- Dpersonality
25As marketing director of Broadway Hospital, Kim Hartig uses a typical industry-wide promotion mix that does not include _____.
- Aadvertising
- Bsales coupons
- Cpersonal selling
- Dsales promotion
26Developing a marketing mix may involve all of the following activities except:
- Adeveloping a marketing budget
- Bdeveloping a product aimed at the needs of the target market
- Cselling a price for a product
- Dinforming potential buyers about a product
27Historically, the loudest opposition to business related regulation came from:
- Athe tobacco industry when TV and radio advertising was banned.
- Btelemarketers in response to the establishment of "do not call registries".
- Cthe food industry when processors were forced to reveal trans-fat levels.
- Dthe broadcasting industry when the FCC stepped up fines for offenses against "standards of decency".
28If you're using a product and aren't sure if you're happy with it, you're engaged in _____ evaluation.
- Apostpurchase
- Bpossession
- Cpurchase need
- Dutility
29In the _____ stage of the product life cycle, price competition becomes more intense and profits harder to come by.
- Agrowth
- Bdecline
- Cmaturity
- Ddevelopment
30Marketers generally begin the research process by gathering _____ data.
- Asecondary
- Bprimary
- Celectronic
- Dfree
31Retaining customers is the purpose of _____, a marketing strategy that focuses on nurturing and maintaining strong relationships with current customers.
- Agoodwill hunting
- Bconsumer cultivation
- Cprospecting
- Dcustomer-relationship management
32Roger Levin owns and manages Forever Yours Jewelers in a Midwestern city. Sales clerks are especially trained in meeting customer needs, and the Levin family itself is committed to promoting the image of the store and its products and services. Levin buys frequent spots on a local radio station, and holds monthly giveaway contests to give away $200 items of the winner's choice. Founded by Levin's grandfather, the family owned business has been around for 65 years and enjoys an enviable reputation in the community. Recently, an article appeared in the local newspaper revealing Levin's contributions to local charities.
- Apublic relations/publicity
- Bsales promotions
- Cpersonal selling
- Dadvertising
33Technology is a factor in the _____ marketing environment of most companies.
- Ainternal
- Bexternal
- Cmaterial
- Dcapital
34The dairy industry still uses cow's milk as the base for its varied products. Over time, however, competition from other types of milk has forced changes in the traditional American taste for milk, ice cream, cheese, cottage cheese, yogurt, frozen yogurt, and sherbet. Currently, for example, soy milk and other related items are making inroads in this traditional market.
_____ has driven the dairy industry to reduce milk fat content from whole milk to 2% to 1% to no-fat over the last few decades.- Agovernment pressure
- Bforeign competition
- Cconsumer health consciousness
- Drising cost
35The following is true for the product you manufacture and sell: Sales are growing, but at a decreasing rate. You're spending a lot on advertising to differentiate yourself from the competition. Prices are dropping although your profits are still good because of high sales volume. Which life-cycle stage is your product in?
- Adecline
- Bintroduction
- Cmaturity
- Dgrowth
36The process of integrating all the activities in a firm's supply chain is called _____.
- Asupply chain management
- Bvalue management
- Cpulling the company's chain
- Dtop-bottom management
37Using _____ pricing, a company initially charges a low price, both to discourage competition and to grab a sizeable share of the market.
- Askimming
- Bflexible
- Cpenetration
- Dbidding
38When a manufacturer of DVD recorders initially charged a high price but later dropped the price after others entered the market, it was practicing which pricing method?
- Acost-based pricing
- Btarget costing
- Cskimming pricing
- Dpenetration pricing
39When it comes to regulations, businesses actually favor _____.
- Arestrictions on advertising
- Bfood content labeling
- Cpatent protection
- Dstandards of decency
40Which two segmenting variables would be most important for a company that sells children's hiking boots?
- AGeographic and behavioral
- BDemographic and geographic
- Cbehavioral and psychographic
- Ddemographic and psychographic
41____ systems are revolutionizing the production process by automating and integrating all aspects of a company's operations.
- Acomputer-aided-design (CIM)
- Bcomputer-aided-manufacturing
- Ccomputer-integrated-design
- Dcomputer-intergraded-manufacturing
42_____ is a set of international quality standards established by the International Organization for Standardization (ISO).
- AISO 100
- BISO 500
- CISO 9000
- DISO14000
43_____ is the practice of comparing a company's own performance with that of a company which excels in the same activity.
- AQuality Comparison
- Bcopycatting
- Csourcing
- Dbenchmarking
44_____ refers to the maximum number of goods that a facility can produce over a given period of time under normal working conditions.
- Aoperations health
- Bproduct ceiling
- Ccapacity
- Dproduction control
45A _____ software system determines the steps needed to produce components and instructs the machines that do the work.
- Acomputer-aided-manufacturing (CIM)
- Bcollaborative
- Ccentral-design
- Dcomponent-adaptor-production
46A computer-aided design (CAD) system allowed PowerSki's CEO, Bob Montgomery, to do all of the following except:
- Adesign the engine and the board itself
- Btest the product digitally and make more than 400 design changes on the computer.
- Ccontrol production processes and equipment
- Dwork out design problems before moving to the production stage.
47All decisions made in the planning stage, which have long-range implications and are crucial to a firm's success, involve _____.
- Asoul searching
- Blayoffs
- Ctrade-offs
- Dcomputerized input
48An integral part of TQM (total quality management) is _____, which can be characterized as the commitment to making constant improvements in design, production, and delivery.
- Aincremental capacity
- Bcontinuous improvement
- Cmarketing-mix improvement
- Dquality assurance
49As operations manager for Consolidated American Tanks, Jim Sherman's major task is _____.
- Aworking with other managers
- Bmaking goal-oriented decisions
- Cimproving operational efficiency
- Dall of these
50Both product and process layouts arrange work by _____.
- Acapacity
- Bfunction
- Cstrategy
- Dorders
51Businesses, such as print or sign shops, that produce low-volume, high-variety goods according to customer specifications use a process called _____.
- Amass production
- Bmake-to-order
- Cmass customization
- Dcustomer customization
52Companies decide to outsource for the following reasons with the exception of:
- Areduce labor costs
- Bfocus on the creation of new products
- Creduce product design costs
- Dtake advantage of the production expertise of suppliers
53In a _____ layout, high-volume goods are produced efficiently by people, equipment, or departments arranged in a series of workstations at which previously made parts are assembled.
- Aproduct
- Bassembly-line
- Cproduct-line
- Dmanufacturing
54In many companies, employees who perform similar jobs work in _____ to identify efficiency and to propose solutions.
- Aquality circles
- Bvalue groups
- Cexcellence circles
- Dtroubleshooting teams
55In producing large items, manufacturers often use a _____ layout, in which workers go to products that stay in one place.
- Astationary
- Bfixed-position
- Ccellular
- Dimmobile
56Intangibility refers to which of the following:
- Athe attributes of a service that can be held or touched
- Bthat fact that services can't be held or touched
- Cthe physical features of a service layout
- Dthe characteristics that add value to a service
57Managers focus on all of the following as quality assurance principles except _____.
- Acustomer satisfaction
- Bemployee involvement
- Coptimal enhancement
- Dcontinuous improvement
58Material costs often make up ____ of total manufacturing costs
- A25%
- B75%
- C50%
- D10%
59Once you've forecasted the demand for a product, you can calculate the _____ requirements of your production facility.
- Abudget
- Bcapacity
- Cpersonnel
- Dcapital
60Which of the following do service providers have to consider when estimating demand and capacity?
- Ahow many customers they will have
- Bhow long it will take to serve each customer
- Cwhen customers will want their services
- Dall of these
61_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.
- AGroupthink
- Black of collaboration among team members
- CAn engineering team that was too large.
- DLack of an adequate budget
62A survey conducted by the College Board identified the following as the most frequently required business communication skill_________.
- Aformal reports
- Bpresentations with visuals
- CE-mail
- Dmemos/correspondence
63Advice on how to survive team projects in college includes _____
- ADraw up a team charter
- BDo whatever it takes to get the job done even if it means you do all the work yourself.
- CDon't share your very best ideas with the group until they can be trusted.
- DOnce a conflict comes up, meet with your team members and decide how it should be resolved.
64Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.
- Anouveau riche
- Bslim and sleek
- Ccompact clam
- Drich minimalism
65Teams have key characteristics which include:
- Ateam members operate in a social context
- Bteam members are individually accountable for achieving team goals.
- Cmembers of a team change constantly.
- Dteam members lack authority.
66_____ is not one of the steps in the consumer buying process.
- Apostpurchase evaluation
- Bneed recognition
- Cevaluation
- Dpostpurchase recrimination
67A good example of _____ is the process whereby cars are built on moving assembly lines made of skillets large enough to hold workers who move along with the cars while they're being assembled.
- Aautomation
- Bmaterials handling
- Ctransportation
- Dproduct cooking
68The dairy industry still uses cow's milk as the base for its varied products. Over time, however, competition from other types of milk has forced changes in the traditional American taste for milk, ice cream, cheese, cottage cheese, yogurt, frozen yogurt, and sherbet. Currently, for example, soy milk and other related items are making inroads in this traditional market.
In this scenario, the product life cycle actually has _____.- Aa basic application
- Bno real application
- Cno significance
- Dmuch relavance
69Your _____ is the amount that you earn on each product that you sell.
- Aprofit marigin
- Byeild
- Cturnover
- Dbottom line
70____ is one of the hardest tasks in business.
- Aforecasting demand for a proposed product
- Bgetting capital to fund operations
- Cchoosing capable managers to oversee operations
- Dselecting employees to manufacture a product
71A _____ business offers such products as haircuts or taxi rides.
- Agoods producing
- Bservice producing
- Clow tech
- Dsoft goods
72A company plans to forecast its sales for high-end kitchen appliances sold wholesale to home remodeler contractors in the Lehigh Valley. What would their expected annual sales be based on the following information: 150,000 existing households and 20,000 new construction; average remolded home spends $3000 in appliances; company expects 10% of the households to perform a kitchen remodel project in the next 12 months with 50% using a contractor and 50% doing it themselves. The company hopes to capture a 10% market share their first year.
- A2,250,000
- B9,000,000
- C4,500,000
- D2,550,000
73A _____ protects an idea from being stolen by someone else.
- Apatent
- Btrademark
- Cinjunction
- Dcopyright
74All of the following are characteristics of a typical entrepreneurial start-up except:
- Aits owners are willing to take risks
- Bthe start-up focuses on new opportunities.
- Cit focus on growth rather than profits
- Dit creates innovative products and or practices
75All of the following are types of utility that customers value except _____.
- Aproduct
- Bplace
- Cform
- Dtime
76An example of place utility would be:
- Adocument delivery service
- Bcar rental company at a busy airport
- Ca banner maker able to install banners at the place of business within 24 hours
- Dcommercial real estate agent
77Connie's is a regional chain of family-style restaurants in the Midwest. Over the years, Connie Sedgewick has been an innovative, hard working businessperson who's expanded her business to 15 locations in four states. A "calling card" of her restaurants is the superior customer service provided by the entire staff and the ability to add and change menu items for local customer preferences. Connie has a good working relationship with suppliers, employees, and customers and a good reputation in the communities where she does business.
The food and beverages that Connie's serves are best classified as _____.- Aamenities
- Bservices
- Cproducts
- Dcombination services/products
78Connie's is a regional chain of family-style restaurants in the Midwest. Over the years, Connie Sedgewick has been an innovative, hard working businessperson who's expanded her business to 15 locations in four states. A "calling card" of her restaurants is the superior customer service provided by the entire staff and the ability to add and change menu items for local customer preferences. Connie has a good working relationship with suppliers, employees, and customers and a good reputation in the communities where she does business.
Conceivably, Connie could get new product or service ideas from _____.- Aall of these
- Bemployees
- Ccustomers
- Dsuppliers
79During the _____ stage, employees are trained in manufacturing and products are carefully inspected for residual flaws.
- Alaunch
- Bramp-up
- Cprototype
- Dtesting
80Entrepreneur and marketing consultant Seth Goodin refers to truly remarkable products as _____.
- Apurple cows
- Bwinners
- Ccash cows
- Doutstanding products
81Getting feedback to refine the product concept is one of the seven steps in the _____ process.
- Aproduct development
- Bmanufacturing
- Cprocurement
- Ddesign-loop
82If you've concluded that you have a potential product for which people will pay money, your next step is to _____.
- Aidentify your competitors
- Bhire the right employees
- Csegment your market
- Danalyze your market
83Individuals from various functional areas who work together to design a product are called _____.
- Aa work group
- Bfunctional representatives
- Ca design team
- Da project team
84Let's say you want to open a shoe store that will specialize in high-end shoes. But before you do, you want to determine how many pairs of shoes you have sell in the first year to break even (have no profit or loss). You also want to know what your profit will be in year two. You have been busy estimating some revenues and costs. Here is what you have so far:
Cost (to you) per pair of shoes
$80
Sales commission per pair of shoes
$10
Salaries
$420,000
Rent
$120,000
Cost to you per pair of shoes
$80
Advertising
$20,000
Commission paid per pair of shoes
$10
Insurance
$16,000
Miscellaneous fixed costs
$24,000
Selling price per pair of shoes
$160
What is the contribution margin per unit?- A150
- B70
- C80
- D160
85Of the following, _____ is the best example of a company's proprietary information.
- Aproduction equiptment
- Bstore location
- Csales volume
- Dadvertising strategy
86The approach used to determine when your total sales revenues exactly equal your expenses is called _____.
- Abreakeven analysis
- Bflatline analysis
- Cthe equilibrium point
- Dodd-even analysis
87The majority of product ideas come from _____.
- Amedium-size organizations
- Bsmall businesses and entrepreneurs
- Cmarketing consultants
- Dlarge oranizations
88Those costs that don't vary with quantity of goods sold are called ______.
- Abreakeven
- Bfixed
- Cflat
- Dvariable
89To decide what new products to come out with or what old products to improve, businesses rely on:
- Amarketing consultants
- Bthe heads of the marketing and accounting departments
- Cthe opinion of the company's CEO
- Da team of individuals from inside the company that reviews and evaluates the potential ideas.
90Using ________ analysis allows you to determine the level of sales that you must reach in order to avoid losing money.
- Abreakeven
- Bequity
- Crevenue
- Dreceivership
91Which of the following can cost a company developing a new product a great deal of money?
- AFailure to be first to market with a promising new product.
- BDetermining whether the new product will sell at a profit.
- CMaking decisions under extreme time pressure.
- DGuessing what the customer needs.
92Which of the following is the smallest division of customers?
- Asegment
- Bniche
- Cindustry
- Dmarket
93Which of the following statement(s) about entrepreneurs is true?
- AThey can minimize their risk by drawing on personal experience and conducting research
- BThey take unnecessary risks
- Cthey take carefully calculated risks
- Dboth a and c
94You can protect the rights to your idea with a _____.
- Abrand name
- Btrademark
- Cpatent
- Dcopyright
95_____ is a favorite catch phrase among Burger King planners looking for promising new locations.
- A"Through the light and to the right"
- B"Right off the interstate and one mile ahead"
- C"You can get there from here"
- D"Down the street and up the block"
96All of the following are true about industrial robots except they:
- Acan be controlled by a Computer-Integrated Manufacturing (CIM) system.
- Bcan replace about 80% of faculty workers.
- Care used to perform repetitive tasks.
- Dare used to perform tasks that are hard or dangerous for humans to perform.
97David Sell, the same executive from Burger King who recommended saving money by letting customers fill their own drink cups, proposed to save space by:
- Acondensing the dinging area
- Bcondesnising kitchen areas
- Cwrapping products in paper instead of boxes
- Dcutting back to one bathroom
98Following basically the same process that you'd use to buy a product on eBay, a _____ manager uses the Internet to buy parts and supplies.
- Apurchasing
- Bautomation
- Coperations
- Dmaterails
99Let's say that you bought a TV on eBay and paid for it electronically. To process your transaction and transmit all of your purchasing documents, the manufacturer might use an _____ system.
- Ainternet interchange
- Belectronic data interchange
- Ce-purchase interchange
- Delectronic buying
100Managers focus on all of the following as quality assurance principles except _____.
- Aemployee involvement
- Boptimal enhancement
- Ccustomer satisfaction
- Dcontinuous improvement
101Standardized products that have come off assembly lines are produced by a process known as _____.
- Amake to order production
- Bcustomization
- Ccloning
- Dmass production
102When choosing a location for an online stock trading broker company, you would want to consider all of the following except:
- Aproximity to your customers
- Bamount of financial incentives offered by local governements
- Cfavorable living conditions
- Davaialaibility of skilled workers
103Which of the following do service providers have to consider when estimating demand and capacity?
- Aall of these
- Bwhen customers will want their services
- Chow many customers they will have
- Dhow long it will take to serve each customer
104Which of the following is least likely to be outsourced by a bank?
- Afinancial advice and brokerage services
- Bcredit-card processing
- CATM software systems
- Dpayroll services
105Which of the following materials management activities is concerned with making sure the company has enough materials on hand to meet its production schedule?
- Awarehousing
- Binventory control
- Cpurchasing
- Dprocurement
106Workers or departments that perform similar tasks may be grouped together in a _____ layout.
- Acomponent layout
- Bprocess layout
- Ccriticial layout
- Dproduct layout
107_____ activities create cash inflows or outflows through the selling or buying of long-term assets.
- Ainvesting
- Bfinancing
- Cvertical
- Doperating
108_____ are principles for financial reporting established by an independent agency called the Financial Accounting Standards Board.
- ACertified rules and regulations
- BGenerally accepted accounting principles
- CGovernment-approved accounting standards
- DAccounting guidelines
109____ is another word for revenues.
- Aincome
- Bsales
- Cprofits
- Dbottom line
110_____ is the selling price per unit minus the variable cost per unit.
- AContribution margin per unit
- Bfixed price
- Cthe breakeven point in units
- Dsurvival price
111_____, which supply relevant, accurate, timely information in a format that will aid them in making decisions, are tailored to the needs of individual managers.
- Areports
- Bdepartment updates
- Cdata sheets
- Dsummaries
112A company can assess its financial strengths by analyzing its _____ ratios.
- Acash muscle
- Bmanagement effectiveness
- Cmanagement efficency
- Dfinancial condition
113Accountants communicate the meaning of _____ information and work with individuals and organizations to help them use that information to deal with business problems.
- Abookkeeping
- Bfinancial
- Cinvestment
- Dmanagerial
114Accounting is a _____ profession.
- Apeople
- Bmanagerial
- Cnumber-crunching
- Dexecutive
115As a junior accountant for the Waterford Crystal Co. of New Bedford, Connecticut, you've just completed an intensive four-week initial training session. During your first week at Waterford, you'll be applying many of the concepts that you worked so hard to understand over the course of four grueling years of college accounting classes: sales revenues, cost of goods sold, operating and administrative costs, taxes, interest expenses, and net profit. In week two, you'll get some actual experience working with current and long-term assets, current and long-term liabilities, and owner's equity. In your third week, you'll be keeping track of all cash coming into and going out of the business.
During your third week at Waterford, you'll be working with _____.- Abalance sheets
- Bincome statements
- Ctax returns
- Dcash flow statements
116As a junior accountant for the Waterford Crystal Co. of New Bedford, Connecticut, you've just completed an intensive four-week initial training session. During your first week at Waterford, you'll be applying many of the concepts that you worked so hard to understand over the course of four grueling years of college accounting classes: sales revenues, cost of goods sold, operating and administrative costs, taxes, interest expenses, and net profit. In week two, you'll get some actual experience working with current and long-term assets, current and long-term liabilities, and owner's equity. In your third week, you'll be keeping track of all cash coming into and going out of the business.
During week two, you'll get some experience working with _____.- Acash flow statements
- Bbalance sheets
- Ctax returns
- Dincome statements
117Because its cost is spread over its useful life, a long-term asset that will be used for several years-for example, a vehicle-appears on the balance sheet as aNo _____ expense.
- Ainventory
- Bdepreciation
- Creceivable
- Dvariable
118Businesses that sell services rather than merchandise don't have a line for _____ on their statements.
- Aoperating expenses
- Bsales expenses
- Ccosts of goods sold
- Dinterest expenses
119Cash flows from _____ activities result from obtaining or paying back the funds with which you've financed your business.
- Ainvesting
- Bfinancing
- Cinflow-outflow
- Doperating
120Holt Industries Ltd. has aNo _____ loan that's payable in one year.
- Aannual
- Bshort-range
- Ctemporary
- Dlong-term
121If you buy something with the intent to pay later rather than in cash, the seller will set up an account _____.
- Adepreciable
- Bexpense
- Creceivable
- Dliability
122Its _____ measures the number of times that a firm's operating income can cover its interest expense.
- Arisk management ratio
- Boperating coverage
- Crisk coverage
- Dinterest coverage
123Its _____ ratio may tell us that a company generated an excellent return on assets in its first year and a good return in its second year.
- Amanagement efficiency ratio
- Bmanagement effectiveness ratio
- Cfinancial condition ratio
- Dprofit margin ratio
124Its debt-to-equity ratio examines the risk entailed by a company's _____.
- A. stock portfolio
- Bdebt structure
- Ccapital structure
- Downer's equity
125On a company's balance sheet, _____ reflects the amount that a business has charged as depreciation expense.
- Aaccumulated depreciation
- Bstraight-line depreciation
- CFIFO
- Dexpense depreciation
126The _____ ratio may suggest that inventory is moving quickly even though the rate of turnover is slowing.
- Amanagement efficiency
- Bmanagement effectiveness
- Cprofit margin
- Dfinancial control
127The annual allocation of the cost of a long-term asset is recorded as a .
- A. accrual expense
- Bdepreciation expense
- Ccost of goods sold
- Doperating expense
128The debt owed by a business to an outside individual or organization is called its _____.
- Aequity
- Bliability
- Casset base
- Dvariable outflow
129The Kathryn Lorillard Co.'s income after taxes is called _____ income.
- Aaccumulated
- Bprivate
- Cgross
- Dnet
130The purpose of accounting is to help _____, who are interested in the activities of a business because they're affected by them.
- Ashareholders
- Binvestors
- Cfiduciaries
- Dstakeholders
131To calculate a firm's current ratio, you divide its current assets divided by its _____.
- Aaverage liabilities
- Bcurrent salaries
- Ccurrent liabilities
- Dcurrent profit
132To help them operate the business, _____ accounting provides information and analysis to decision makers inside the organization.
- Amanagement
- Binternal
- Cexecutive
- Dfinancial
133When a business needs a more sophisticated balance sheet than the one created for its first accounting records, it creates a _____ balance sheet to list assets and liabilities in separate categories.
- Along-term
- Bclassified
- Ctwo-item
- Dextended
134Which of the following may cause a company to have cash problems?
- AAll of these
- BIt sold products to customers who can't pay.
- CThe product in which it has invested isn't selling as well as had been forecast.
- DIt tied up too much money in a plant that's too large for its operations.
135You're reading an article entitled _____, which explains how and why a business divides its fixed costs by its contribution margin per unit.
- A"Revenue Margin per Unit"
- B"Variable Costs"
- C"Breakeven Point in Units"
- D"Contribution Margin per Unit"
136Your _____ shows the amount of cash that you have coming in and going out.
- Astatement of cash flows
- Bbalance sheet
- Crevenue summary
- Dincome report
137_____ are willing to invest in start-up ventures that they believe will succeed.
- AAngels
- BVenture capitalists
- CCash-flow managers
- DStart-up specialists
138_____ funds pay interest to investors who have pooled funds to make short-term loan to businesses and government bodies.
- AMoney market mutual
- BM-1
- CCommercial
- DDemand
139_____ operations are the Fed's main tool in controlling the money supply and influencing interest rates.
- AMutual fund
- BOpen market
- CCarryover
- DMultimarket
140_____ stock gives its owner the option of exchanging it for common stock.
- ABonded
- BConvertible preferred
- CCumulative preferred
- DDividend payable
141_____ were originally set up to encourage personal savings and provide mortgages to local home buyers.
- ASavings banks
- BCommercial banks
- CCredit unions
- DBrokerage firms
142_____, which lists the stocks of 500 large U.S. companies, is a broad measure of stock performance.
- AStandard & Poor's Composite Index
- BThe Commodities Board
- CThe Dow Jones Industrial Average
- DMoody's Highs and Lows
143A finance professional may advance from the position of _____ analyst to a managerial position.
- Alead
- Bprimary
- Csenior
- Djunior
144ANo _____ is a preliminary financial plan for a given time period, generally a year.
- Aannual credit report
- Bbudget
- Ctrade credit report
- Dfinancial offering
145ANo _____ market deals in new financial assets.
- Ainitial
- Bkey
- Copening
- Dprimary
146About 10 years ago you founded an energy company that operates as a privately-held corporation with only limited stock ownership. You are considering selling stock to the public for the first time through an initial public offering. All of the following are disadvantages for taking a company public except:
- Afinancial reports would have to be made available to the public.
- Byou would get an influx of cash that doesn't have to be paid back.
- Cyou would be responsible to shareholders who would expect favorable short-term performance.
- Dgoing public is costly.
147All of the following are depository institutions except _____.
- Acredit unions
- Bcommercial banks
- Cbrokerage firms
- Dsavings banks
148As founder and CEO of a growing public company, you are considering issuing shares of stock to finance an expansion. All of the following statements about stock are true except:
- Aif you issue stock to the public, your percentage ownership of the company will not change.
- Bif the company does well, you could distribute some of its earnings by paying dividends.
- Cif you issue stock instead of incurring debt to finance your expansion, you avoid paying interest.
- Dmoney obtained from the sale of stock does not have to be paid back.
149Coordinated by a board of _____, the Federal Reserve System consists of 12 districts, each with a member-owned Federal Reserve Bank.
- Aregents
- Bgovernors
- Ctrustees
- Dofficers
150For money to be useful, it must possess all of the following properties except _____.
- Atangibility
- Bportability
- Cdivisibility
- Ddurability
151If the Fed wants to decrease the money supply, it can _____.
- Asell bonds
- Bsell treasury securities
- Craise the prime rate
- Dbuy bonds
152If you're starting a new business and you borrow money from family members, you should be sure to _____.
- Adraw up a formal loan agreement
- Bborrow as little as possible
- Crepay the money in the first year
- Ddesignate lenders as part owners
153In deciding to raise needed capital for her company through the sale of stock, Karen Tagget has opted for _____ financing.
- Aequity
- Bstakeholder
- Cdebt
- Dcapital
154Mary Matthews is creating a _____ that calculates the amount of funds that her company needs for a specified period of time.
- Afiscal budget
- Bfinancial statement
- Cfinancial plan
- Dannual report
155Owners of _____ stock bear the ultimate rewards and risks of ownership.
- Acommon
- Bpreferred
- Cconvertible preferred
- Dcumulative preferred
156The _____ is by far the most widely reported market index.
- ADow Jones Industrial Average
- BNew York Stock Index
- CAmerican Stock Index
- DNASDAQ Report
157The _____ rate is the rate of interest that the Fed charges member banks.
- Adiscount
- Bcarryover
- Coperations
- DFDIC (Federal Deposit Insurance Corporation)
158The distinction of _____ usually designates an individual stockbroker.
- ACertified Financial Planner
- BCertified Financial Manager
- CCertified Cash-Flow Specialist
- DChartered Financial Analyst
159The Fed performs all of the following functions except:
- Acollecting federal tax payments.
- Bregulating state banks.
- Cprocessing the paperwork involved in buying and selling government securities.
- Dholding the U.S. Treasury's checking account.
160The government tracks the money supply by calculating _____, which includes the most liquid forms of money.
- AM-2
- BM-1
- CM-15
- DM-10
161To bank at a_____, you must be linked to a particular group.
- Acredit union
- Bbrokerage firm
- Cmutual fund
- Dinsurance company
162When Pete Peterson took out a small business loan, the bank asked for security in the form of _____.
- Acollateral
- Bmaturity assurance
- Cinterest
- Da line of credit
163Which of the following is the highest rate?
- APrime
- BDiscount
- CFuturity
- DFederal
164You and a friend want to open new pet-grooming and pet-services shop. Once established, you intend to open a second store in a larger town 20 miles away. If store number two is a success, you plan to start franchising your company.
Your first business loan will probably entail pledging personal or business assets in the form of _____.- Aa current account
- Bcollateral
- Cowner's equity
- Dprivate insurance
165_____ are electronic collections of related data that can be accessed by various members of an organization.
- AData warehouses
- BData-storage systems
- CData mines
- DDatabases
166_____ is just a portion of the Internet.
- AThe World Wide Web
- BCNN
- CA client-server system
- DA data communication network
167_____ is the process of encoding data so that only individuals (or computers) armed with a secret code (or key) can decode it.
- AEncryption
- BNumber crunching
- CHieroglyphics
- DDecryption
168_____ software performs a specific task, such as word processing or spreadsheet creation.
- ABusiness
- BManufacturing
- CApplications
- DManagerial
169A _____ system integrates various operations (from design through manufacturing) with functional activities ranging from order taking to final shipment.
- Acomputer-integrated manufacturing
- Bflexible manufacturing
- Ccomputer-aided manufacturing
- Dmanagement information
170A company selling over the Internet must _____.
- Aattract customers to its site
- Bmake the buying process simple
- Cdo all of these
- Dassure customers that the site is secure
171A computer-integrated manufacturing (CIM) system is a common element in a(an) _____ system, which makes it possible to change equipment setups by reprogramming computer-controlled machines.
- Aflexible manufacturing
- Bvariable manufacturing
- Cflexible control
- Doperations manufacturing
172A firm's _____ department will recruit, train, evaluate, and compensate its salespeople.
- Aorientation
- Bhuman resources
- Caccounting
- Dmarketing
173A third party firm may supply a private system called a _____ network, over which it may conduct a variety of transactions.
- Aelectronic branch
- Bvalue-added network
- Cintermediary
- Ddata interchange
174A _____ network links computers that are in close proximity-in the same building or office complex.
- Aproximal
- Bintramural
- Clocal area
- Dneighborhood
175All of the following are disadvantages of cloud computing except:
- ABy using cloud computing companies are able to match technology available with their exact needs.
- BCompany data might become available to unauthorized individuals or criminals.
- CA disruption in work can occur if the Internet is unavailable.
- DA computer service crash could occur at a company?s service providers? facilities.
176An interactive _____ system extracts, integrates, and displays data from multiple sources to help managers make non-routine decisions.
- Adecision support
- Bexecutive information
- Coutside-the-box
- Dmanagement information
177As an information technology manager, Caroline Clayton often works with _____ control technology to monitor and control physical processes.
- Aoperations
- Bprocess
- Ccomputer
- Dtransaction
178By establishing itself as a _____ company, the CD Internet retailer Spun.com avoided carrying $8 million in inventory that it would otherwise have needed to support its sales.
- Avirtual
- Bghost
- Cvalue-added
- Dshelf-free
179Caesar's uses data mining to extract lots of useful information about its customers. Before it can do this it must first:
- Aaccess multiple databases.
- Bmove all relevant data into a data warehouse.
- Cask its customers for permission to use their data.
- Doffer customer incentives to use their data.
180Consisting of computers connected by telephone lines, wireless technology, or satellite, aNo _____ network covers a relatively large geographical area.
- Alarge area
- Blocal area
- Cadvanced area
- Dwide area
181If you were to replace the word "cloud" with another word it would be ________.
- Avirtual
- Bcomputing
- CInternet
- Dservices
182In most large organizations, the information system is operated by a senior management team, including aNo _____ who oversees information and telecommunications systems.
- Achief information officer
- BIT supervisor
- Csenior IS analyst
- Dfirst-line IS manager
183In your position as _____, you oversee IT planning and implementation and report to the CIO (chief information officer).
- Achief of operations
- Bchief technology officer
- Cchief hardware officer
- Dchief strategy officer
184It may help to know that, if you're asked to provide personal information online, the recipient of this information may _____ reveal it to anyone else.
- Asometimes
- Boften
- Calways
- Dnever
185Just about everybody is familiar with the amazing success that eBay has enjoyed during the last few years. It's spawned eBay stores across the country, and executives plan to roll out more creative business practices in the near future.
eBay uses the Internet to _____.- Asell products
- Bdo all of these
- Cacquire goods and services
- Ddisseminate information
186Many companies now use a technology called _____ to process transactions and transmit purchasing documents directly from one IS to another.
- Aelectronic data purchasing
- Belectronic data brokerage
- Celectronic billing
- Delectronic data interchange
187Most of a business's daily activities are recorded and processed by its _____ system, which receives input data and converts them into information intended for various users.
- Adesign coordination
- Bprocess control
- Ctransaction processing
- Dproduction event
188Quite simply, data are _____ facts.
- Aunprocessed
- Btechnological
- Cdigitized
- Dprocessed
189The battle against technology crime is near the top of the FBI's list of priorities, ranking behind only the war against _____ and _____.
- Aterrorism / poverty
- Bterrorism / espionage
- Cdrugs / espionage
- Dterrorism / drugs
190The practice of installing _____ to keep fires that start in one part of a building from getting into another has a direct application in information technology.
- Afirewalls
- Bkeystroke alarms
- Ctechno detectors
- Dinformation sensors
191To convince consumers that it's safe to buy things over the Internet, businesses must _____.
- Ado all of these
- Bkeep credit-card numbers safe
- Cprotect personal information
- Dprotect passwords
192Using a technique called _____, computer criminals disguise their identities by modifying the addresses of the computers from which they launch their schemes.
- Aspoofing
- Bpirating
- Cspooking
- Dworming
193Which of the following is a disadvantage of cloud computing?
- ASecurity issues, such as unauthorized access to data, increase.
- BThe number of qualified information technology professionals needed by the company buying the cloud computing service must increase.
- CIt takes a long time to get applications up and running.
- DIt is more costly.
194Which of the following statements about data communication networks is false?
- AThe Internet is the portion of the World Wide Web that the public can use
- BAn intranet is a private network that's available only to employees
- CAccess to a network is controlled by a program called a firewall
- DAn extranet can be accessed by authorized parties outside the organization
195You work for a company that manufactures and sells guitars. What type of computer system allows you and others in your organization to quickly find out whether a particular guitar is in stock, determine the expected delivery date, find out your customer's credit rating, and find the current selling price of the guitar?
- AData mining
- BSales system
- CEnterprise resource planning (ERP) system
- DData warehouse system
196_____ are costs that don't show up as part of the market price for a product.
- ALiabilities
- BCompensatory damages
- CExternalities
- DImplied warranties
197_____ is a body of enforceable rules and principles of conduct.
- AA code of conduct
- BLaw
- CA regulation
- DA statute
198_____ is making unauthorized and harmful physical contact with another person while _____ is threatening another person with such contact.
- ABattery / assault
- BIncursion / violence
- CAggression / battery
- DAssault / battery
199_____ is the principle by which government legitimately exercises its authority only in accordance with publicly declared laws that are adopted and enforced according to established procedure
- ARule of law
- BPredictability
- CEqual treatment
- DFairness doctrine
200A contract can be enforced only if it has:
- Athe purpose of the contract must be legal.
- Bboth parties must be over age 25.
- Cone party has agreed to the contract.
- Done party must agree to perform some act.
Informações
- Descrição
- Quiz sobre Sem título, criado por gabe pelak em 02-12-2016.
- Autor
- gabe pelak
- Idioma
- English
- Visualizações
- 6
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