Quiz
ADM 201 - Exam Labs Topic 1
Perguntas do quiz (100)
1A checkbox can be the controlling field to a dependent picklist.
- ATrue
- BFalse
2System administrators can modify tab settings for custom profiles (Default On, Default Off
and Hidden).- ATrue
- BFalse
3A user with a Chatter Free User profile has access to records in Salesforce such as
Accounts and Contacts.- ATrue
- BFalse
4Will two different users get the same search results on searching for a common keyword?
- AYes
- BNo
5Queues can be made up of the following
- AUsers
- BPublic Groups
- CRoles
- DProfiles
- EExternal Chatter Users
6Sales reps at AW Computing need assistance from product managers when selling certain
products. Product managers do not have access to Opportunities but need to gain access
when assisting on a specific deal. How can the system administrator accomplish this?- ANotify the product manager using opportunity update reminders
- BUse similar opportunities to show opportunities related to the product manager
- CEnable account teams and allow users to add the product manager
- DEnable sales teams and allow users to add the product manager
7Criteria-based sharing rules allow administrators to share records based on field values
rather than record ownership.- AVerdadeiro
- BFalso
8In order to update records using the Data Loader, what field must be present in the csv
file?- AOwner
- BSalesforce ID
- CRecord Owner
- DObject Name
9Standard profile permissions cannot be edited.
- AVerdadeiro
- BFalso
10Who can invite Chatter customers into a Chatter group?
- AThe system admin
- BGroup owner
- CAll Chatter users
- DNone of the above
11The page layout allows users to see the Next Steps field on an Opportunity record, Field
Level Security dictates that the field is hidden, how will the field appear to the user?- AThe field will be hidden from the user
- BThe field will be read only
- CThe field will be visible and editable to the user
- DNone of the above
12If a lead is converted without a value in the company field, what happens?
- AA Business Account is created
- BA Person Account is created
- CYou will be prompted to decide whether to create a Person or a Business Account
- DNothing
13The system administrator needs to ensure that all Leads coming from the website are
assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt
Wilson and all other leads are assigned to Phil Smith. The system administrator will- ACreate 3 assignment rules
- BCreate 1 assignment rule with multiple criteria entries
- CCreate an assignment rule and 2 workflow rules
- DUse workflow rules to accomplish this
14Which of the following are true about formula fields?
- AThey are read-only
- BThey will not display on record edit pages
- CThey will not display on record detail pages
- DThey are not searchable
- EThey will not display on reports
15Lead assignment rules assign leads to owners and queues based on the criteria the
system admin specifies within the rule.- AVerdadeiro
- BFalso
16When a Lead is converted, an Account, Contact and _______ record are created.
- ALead
- BCase
- CCampaign
- DOpportunity
17To prevent a user from logging into the Salesforce org outside normal business hours, the
System Administrator would do this in:- AThe user record
- BThe user's profile record
- CNetwork settings
- DThe role hierarchy
- ENone of the above
18Folders are used to organize the following (choose all that apply)
- ADashboards
- BReports
- CDocuments
- DEmail templates
- EAll of the above
- FNone of the above
19Which of the following are not standard objects?
- AOpportunities
- BSolutions
- CJob Applicants
- DAccounts
- ECampaigns
20Who can manually share records?
- AThe record owner
- BThe record owner's manager
- CThe record owner's manager's manager
- DThe system administrator
- EAll of the above
- FNone of the above
21Which of the following SF applications enables organizations to speed and streamline all
phases of sales?- ASF ideas
- BSF content
- CSF Automation
- DSF Customer service and support
22Which of the following are actions triggered by workflow rules?
- AEmail
- BTask
- CField update
- DRecord update
- ERecord creation
- FOutbound message
- GTime trigger
23A system administrator can opt to lock users out of the Salesforce org if they exceed a
certain number of failed login attempts.- AVerdadeiro
- BFalso
24In order to create a many-to-many relationship between two objects, a junction object must
be created. This junction object will have a Master-Detail relationship to both objects.- AVerdadeiro
- BFalso
25You can use standard reports when creating Dashboards
- AVerdadeiro
- BFalso
26AW Computing needs to track the manufacturer and model for specific computers and
laptops. How can the system administrator ensure that manufacturer selected influences
the values available for model.- ACreate a multi-select picklist field that includes both manufacturers and models.
- BCreate a lookup field from the manufacturer object to the model object
- CCreate a manufacturer field as a controlling picklist and the model as a dependent picklist
- DCreate a manufacturer field as the dependent picklist and the model as the controlling picklist.
27Public groups can be used to simplify the creation of sharing rules for Administrators.
- AVerdadeiro
- BFalso
28Manual sharing allows administrators to grant one-off access to individual records, users
cannot grant this access even if they own the record.- AVerdadeiro
- BFalso
29If there are any users in the organization that shouldn't have view access to Account
records, the OWD for Accounts should be set to- APublic Read Only
- BPublic Read/Write/Transfer
- CPrivate
- DNone of the above
30YOU are working with a Professional Edition organization. They wish to install the Expense
Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If
the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what
will happen when they try to install Expense Tracker?- AThey will not be able to complete the installation process as they have reached the maximum number of custom tabs
- BThey will not be able to complete the installation process as they have reached the maximum number of custom objects
- CThe installation will succeed
- DThe installation will succeed, but only the reports
31Time based workflow can be triggered every time a record is created or edited
- AVerdadeiro
- BFalso
32Where can a system administrator go if they are trying to determine why a user cannot log
in to Salesforce? (Select all that apply)- AThe Login History related list on the user's record
- BThe user's profile
- CManage Users | Login History
- DCall salesforce.com Support
33Which of the following are true about List Views?
- ASave list views for future use.
- BSpecify which groups of users have access to the list view.
- CPrint list views.
- DFollow records and view related Chatter posts.
- EExport List View data to Excel
- FAll of the above
34Locale settings control how users view date formats, time formats and number formats.
- AVerdadeiro
- BFalso
35A cross object formula references fields from parent objects.
- AVerdadeiro
- BFalso
36If a user has public read-only access to records [that he/she does not own], the following
are true.- AThe user can view the record but not edit it
- BThe user can view and delete the record, but not edit it
- CThe user can change the owner of the record
- DThe user can search for the record
- EThe user can report on the record
37The support team has asked the System Administrator to automate the notification of a
customer's support plan ending - they would like for the Customer Support Rep to receive
an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the
Account record). What will the system administrator do?- ACreate a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
- BCreate a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
- CCreate an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
- DThis cannot be done
38The _______ determines if a user can read, create and edit Contact records, the
__________ determines if he can see/edit contact records owned by his subordinates.- ARole, Profile
- BOWD, Sharing rules
- CSharing rules, Role Hierarchy
- DProfile, Role
39If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal
Years.- AVerdadeiro
- BFalso
40Deleted records will be stored in the Recycle Bin for up to 15 days.
- AVerdadeiro
- BFalso
41Inline editing updates the field when
- AThe field is saved/updated
- BWhen the record is saved/updated
- CWhen the return key is pressed
- DNone of the above
42When creating a sales process, the System Administrator will be modifying/filtering the
values of the __________ field.- AAmount
- BStage
- CNext Steps
- DStatus
- EClose Date
43Auto response rules can be used to send an automated yet tailored response to customers
based on the information they provide via the Web-to-lead form.- AVerdadeiro
- BFalso
44The System Administrator has been asked to ensure an email goes out to Sales Ops when
an opportunity is closed notifying them of the closed deal. What evaluation criteria will the
system admin use for the workflow rule?- AWhen a record is created
- BWhen a record is created or updated
- CWhen a record is created/updated and didn't previously meet the trigger criteria
- DNone of the above
45What should a system administrator use to disable an application for a group of users?
- ASharing Rules
- BWeb tabs
- CPage layouts
- DProfiles
- ERoles
46An Approval Process begins when a record is:
- ACreated
- BSaved
- CEdited
- DSubmitted for Approval
47Which objects support business processes?
- AOpportunities
- BLeads
- CCampaigns
- DAccounts
- ESolutions
- FCases
- GContacts
48If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting
option.- AVerdadeiro
- BFalso
49Which report type provides a simple list of data with no subtotals?
- AMatrix
- BSummary
- CTabular
- DCustom
- EStandard
50Which of the following can be used to create a back up of data from Salesforce?
- AWeekly Data Export
- BData Loader
- CImport Wizard
- DReports
- EDashboards
51A Dashboard is a visual representation of data from multiple reports and (choose all that
apply)- AIs comprised of up to 20 components
- BDisplays data from standard reports
- CHas a running user to determine what data is visible
- DDisplays data as of the last time the dashboard was refreshed
- EAlways shows up to date data
- FCan be scheduled to be refreshed and emailed automatically
52The Data Loader can de-duplicate records during import.
- AVerdadeiro
- BFalso
53The system administrator was testing workflow rules and needs to delete pending time-
based workflow actions. How can he/she do this?- ADelete the workflow rule
- BDeactivate the workflow rule
- CDelete the actions in the Time-based Workflow queue
- DReset passwords for all users of the org
- ENone of the above
54Which statement about custom summary formulas is true?
- AReports can be grouped by a custom summary formula result
- BCustom summary formulas can reference a formula field within a report
- CCustom summary formulas can reference another custom summary formula
- DCustom summary formulas can be used in a report built from a custom report type
55Use a __________ picklist to filter the values of one picklist based on the value of another
picklist.- AControlling
- BMulti-select
- CDependent
- DIndependent
56Users can post a static image of a component to the dashboard feed, a user feed or a
group feed, this feature is called- ADashboard Component Snapshot
- BThe Running User
- CChatter Groups
- DDashboard Component
- EDynamic Dashboards
57Custom Links can be used for the following:
- ALaunching an External URL
- BRunning an S Control
- CRunning a report
- DAll of the Above
58The Chatter Free license gives users the ability to access People, Profiles, Groups and
Files as well as (choose all that apply)- AMake posts
- BView comments
- CUpload files
- DJoin groups
- EView records
59If Field Level Security prevents a user from viewing the Credit Card field on the Opportunity
record, the user will also be prevented from seeing this field (choose all that apply)- AIn a related list
- BIn search results
- CIn reports
- DIn list views
- EAll of the above
- FNone of the above
60A Sales VP wishes to view Dashboard data by region within his territory - what feature will
allow this?- ADynamic Dashboards
- BDashboard Filters
- CDashboard Snapshots
- DThis is not possible
61All of the following objects may have a queue EXCEPT
- AAccounts
- BCases
- CLeads
- DCustom Objects
62Who can select the "sharing" button on Account and Opportunity records?
- AThe Record Owner, System Administrator, and a User shared to the record
- BThe Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
- CThe Record Owner, a User above the Record Owner, and the System Administrator
- DThe Record Owner and System Administrator
63When Chatter is enabled in an org, the following happens (choose all that apply).
- AThe Chatter app is added to the Force.com app menu
- BThe Chatter tab is added to all standard apps
- CAccounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
- DAll users are added to the All Chatter group
- EAll of the above
64If a user leaves your company, the system administrator should do the following to prevent
future access to the Salesforce org.- ADelete their user record
- BDe-activate their user record
- CDelete any accounts or contacts owned by that user
- DNone of the above
65The system administrator has been asked to create a way to track Shipments of products
to customers. Shipments should be closely tied to the Opportunity record and there may be
more than one shipment record per Opportunity and the Opportunity should be required
(i.e. Users cannot save a Shipment record without associating it to an Opportunity). The
system administrator should create.- AA cross object formula displaying Opportunity ID on the Shipment record
- BA Master - Detail relationship on the Shipment object to the Opportunity object
- CA lookup relationship on the Opportunity object to the Shipment object
- DA lookup relationship with a lookup filter from Opportunity to Shipment
66Assignment rules allow Leads and Cases to be automatically assigned to users and
queues based on criteria defined by the system administrator.- AVerdadeiro
- BFalso
67If a user tries to login outside the IP range specified in their profile, the result will be.
- AThey will be logged in as normal
- BThey will have to reset their password
- CThey will be prompted to activate their computer
- DThey will be denied access
- ENone of the above
68What should a system administrator consider before importing a set of records into
Salesforce.- AThe import file should include a record owner for each record
- BValidation rules are not triggered when importing data using the import wizard
- CData should be de-duplicated in the import file prior to import
- DCurrency field values will default to the personal currency of the record owner
69Chatter External license allow users outside the company to join public Chatter groups.
- AVerdadeiro
- BFalso
70If the company locale is set to US English, all users will have a default locale of US English
and this cannot be changed.- AVerdadeiro
- BFalso
71Only 1 permission set can be assigned to a user.
- AVerdadeiro
- BFalso
72Which of the following objects support business processes?
- ACases
- BOpportunities
- CCampaigns
- DKnowledge
73Public groups can be any combination of other public groups, users, roles and ________.
- AProfile
- BRoles & subordinates
- CManagers
- DNone of the above
74Which of the following is not a standard Profile?
- ASystem Administrator
- BRead only
- CMarketing Director
- DPartner Portal User
- EStandard Administrator
75To enable Field History Tracking for an object, the system administrator must also add the
related list to the page layout.- AVerdadeiro
- BFalso
76When a user logs in the first time to Salesforce, the following takes place (check all that
apply)- AA cookie is placed in the their browser
- BPop ups are automatically disabled
- CTheir IP address is added to a trusted list
- DThey are prompted to answer a security question
77Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a
specified running user - eliminating the need to create the same dashboard for multiple
users.- AVerdadeiro
- BFalso
78User interface settings are global settings and apply to all users of an org.
- AVerdadeiro
- BFalso
79Which of the following are part of the Service Cloud offering?
- AOpportunities
- BKnowledge
- CEntitlements
- DCampaigns
- EQuotes
80Permission sets can replace the need for profiles.
- AVerdadeiro
- BFalso
81The following are true about scheduling and emailing reports.
- AThe running user determines whose data is visible on the report.
- BThe running user must have access to the folder in which the report is saved.
- CAll email recipients must have access to the same folder.
- DThe report is emailed within 30 minutes of the Preferred Start Time
- EAll of the above
82A _________ defines a collection of settings and permissions that determines what users
can see in the user interface, and what they can do.- ARole
- BChatter feed
- CProfile
- DCompany Profile
83Use ____________ to filter or segment picklist values based on the user's profile.
- ARecord Types
- BUser Profiles
- CRole Hierarchy
- DBusiness Processes
- EField Level Security
84Lookup fields allow users to select a record from another object during data entry, creating
a parent-child relationship.- AVerdadeiro
- BFalso
85In order to enable multi-currency feature in Salesforce, you must
- AContact Salesforce.com
- BCheck the Enable Multi-currency checkbox in your Chatter profile
- COperate your business in at least two different countries
- DYou cannot enable this feature once you've implemented Salesforce.
86What feature would a system administrator implement to allow AW Computing's
prospects/customers to complete a form on the corporate website and have that data
automatically become a lead in Salesforce?- AAuto Response Rules
- BAssignment Rules
- CWeb-to-Lead
- DEscalation Rules
87The following can be done by a System Admin to a standard field.
- AChange the field label
- BAdd help text
- CAdd/edit values of a picklist
- DDelete the field
- EAll of the above
- FNone of the above
88Page layouts are assigned to _____________.
- AUsers
- BProfiles
- CRoles
- DRoles & subordinates
89Record types specify the following elements.
- APicklist values
- BPage layouts
- CBusiness processes
- DAll of the above
- ENone of the above
90Your organization is a US-based company with a default currency of US Dollars. As a sales
rep, your personal currency set to British Pounds. You create an opportunity with a
currency in British Pounds. The administrator updates the currency conversion rates.
Which of the following best describes what happens to the amount of your British-Pound-
based opportunity?- AThe overall opportunity amount does not change but the converted amount in a report does.
- BThe overall opportunity amount and converted amount in a report changes
- COnly newly created opportunities reflect the change
- DOnly historically created opportunities reflect the change
91Used to set the default levels of access for users to records they do not own.
- AOrganization Wide Defaults
- BRoles Hierarchy
- CProfiles
- DSharing Rules
- EManual Sharing
92Which feature effectively allows you to "lock" the converted amount on closed
opportunities?- ALocale
- BCompany Profile
- CMulti-currency
- DAdvanced Currency Management
- ENone of the above
93An active user record consumes a license.
- AVerdadeiro
- BFalso
94When you Delete a lead from a campaign, it deletes the lead record itself.
- AVerdadeiro
- BFalso
95Use Custom Summary Formulas to create calculated summaries on numerical fields in
_________ and ________ reports.- ATabular and Summary
- BCustom and Standard
- CSummary and Matrix
- DMatrix and Tabular
96When you add a custom object tab, all of the following will be accessible with the object
EXCEPT- ARecent Items
- BSidebar Search
- CAdded to New Link/Create New Object Drop Down
- DCustom Object Reports
97You will need a security token to access Salesforce via (choose all that apply)
- AImport Wizard
- BData Loader
- CSalesforce for Outlook
- DAll of the above
98In order to import Opportunity records into Salesforce, a system administrator may use the
Import Wizard.- AVerdadeiro
- BFalso
99In a private sharing model, the following can be used when Role Hierarchy alone isn't
sufficient when providing record access to users (choose all that apply)- AForecasting
- BSharing rules
- CManual Sharing
- DTeams (Account, Sales and Case)
- EApex Triggers
100The system administrator needs to prevent telesales teams from logging into Salesforce
outside of the office.
How will he/she do this?- AThere is not way to do this
- BSetup | Security Controls | Network Access and specify the team's range of IP
addresses - CAdd the range of IP addresses to the team's profile(s)
- DContact salesforce.com as this feature must be enabled
Informações
- Descrição
- Quiz sobre ADM 201 - Exam Labs Topic 1, criado por Nico Saborowski em 01-07-2017.
- Autor
- Nico Saborowski
- Idioma
- Deutsch
- Visualizações
- 98
- Histórico
- Criado em 1 jul 2017 · atualizado em 4 jul 2017
- Etiquetas
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