Flashcards
Types of Interviews and Interviewing Skills
Flashcards do conjunto (21)
- 1interviewan interactional communication process between 2 parties, at least one of whom has a predetermined and serious purpose, that involves asking and answering questions.
- 2information-giving interviewexchange information as accurately, effectively, and efficiently as possible.
- 3information-gathering interviewgather accurate, insightful, and useful information
- 4focus groupconsists of several similar but unrelated interviewees and a single interviewer that concentrates on an issue.
- 5selection interviewrecruiter attempts to select the best qualified application for a position in an organization and their applicant is attempting to obtain that position.
- 6performance review2 parties focus on interviewees skills; focuses on continuing good behaviours and stepping goals for the future.
- 7counselinghelp interviewee attain insights into a problem/coping.
- 8persuasion1 party attempts to alter the thinking, feeling, etc. of another party.
- 9telephone interviewlacks physical presence and nonverbal communication
- 10e-mail interviewunless the e-mail interview occurs in real time, this is more of a questionnaire.
- 11level 1 interactionsafe and nonthreatening; these interactions dominate the interview. This level suggests relational distance.
- 12level 2 interactionhalf-safe/half-threatening; these interactions dive deeper into personal and controversial topics. They are less common in an interview setting, but when they occur in an interview, a closer relationship is necessary for success.
- 13level 3 interactionfull on risk-taking; these actions are extremely personal and controversial topics. Trust must be established for success.
- 14listening for comprehensionlistener strives to receive, understand, and remember an interchange as accurately and completely as possible, and not to judge.
- 15listening for empathylisteners communicate genuine concern, understanding, and involvement; this reassures and comforts the interviewee.
- 16listening for evaluationlistener judge what they hear/observe; only use after listening carefully to content and nonverbal cues.
- 17listening for resolutionlistener encourages interactions, trusts the other party to make significant contributions, paraphrases, and adds to response.
- 18dialogic liseningfocusing on "ours" rather than "mine" or "yours" and believes that the agenda for solving problems supersedes.
- 19territorial markers/personal spaceimaginary bubble
- 20primary questionsintroduce topics or new areas within a topic and can stand alone even when taken out of context.
- 21probing questiondigs deeper into answers that may be incomplete, superficial, suggestive, vague, irrelevant, or inaccurate.
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- FlashCards sobre Sem título, criado por Megan Fitzpatrick em 14-02-2018.
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- Megan Fitzpatrick
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