Flashcards
Unit 3 : Management
Flashcards do conjunto (12)
- 1Definition of managementManagement is the process of combining personnel and physical resources to create an environment in which the planned objectives/goals of the organisation can be achieved through people.
- 23 skills of a manager• Leading
•motivating
•communicating - 3CEO meaningChief executive officer
- 4MD meaningManaging director
- 5Delegation meaningDelegation involves the passing of authority from a manager to a subordinate, to undertake specific work
- 6Definition of leadingThe ability to influence and direct people in a particular direction to achieve the goals of organisation
- 73 styles of leadership are.....• Autocratic
• Democratic
• Laissez-faire - 8Autocratic leader likes to.....• be in control
• delegate little authority to employees
• does not consult with the employees in decision making
• uses fear as a motivator - 9Evaluation of autocratic leadershipThis will produce dissatisfied and poorly motivated workers who will not co-operate with the leader
- 10democratic leader likes to.....•discuss all problems with staff
• delegate work to the employees
•persuade rather than order
• value the employees opinion
• trust the employee - 11Evaluate democratic leadership styleWill produce highly motivated and co-operative employees, high morale and greater job satisfaction
- 12A laissez-Faire likes to.......•give employees freedom to work
•let workers decide what they want
•give general outline of instructions
•have highly motivated and trustworthy employees