Flashcards
Management Strategies In Athletic Training Chapter 2
Flashcards do conjunto (34)
- 1A brief succinct description of what the business should becomeVision Statement
4 Components
Provider of service
Service to be provided
Target clients
Quality declaration - 2A statement that distinguishes your business from others and identifies the scope of its operationMission Statement
Services offered
Goals of the program
Philosophy of the program
Evaluation of strengths and weaknesses - 3The mission statement should help 3 thingsDirect resources to accomplishing tasks
Inspire good work
Stimulate change in behavior - 4Process that identifies a course of action to be taken to bring a future state of affairsStrategic Planning
- 5Name the two important accrediting agencies to consult when planning a clinic- and hospital based sports medicine programJoint Commission on Accreditation of Healthcare Organizations (JCAHO)
Commission on Accreditation of Rehabilitation Facilities (CARF) - 6The oldest and largest health care standard- setting body in the nationJoint Commission on Accreditation of Healthcare Organizations (JCAHO)
- 7A nonprofit organization that establishes standards of quality for rehabilitation servicesCommission on Accreditation of Rehabilitation Facilities (CARF)
- 8Weakness, opportunities, threats, and strengths underlying planning is known as what type of analysisWOTS UP Analysis
(Also referred to as the SWOT analysis) - 9Define activities of a program for a short time period 1 or 2 years usually is known as what type of planningOperational Planning
- 10Plan for expressing the organization’s intended behavior relative to a specific program sub functionPolicies
- 11Incremental and mutually dependent steps that direct the most important tasksProcesses
- 12Provide specific interpretations of processesProcedures
- 13The ways in which administrative tasks are actually acomplishedPractices
- 14Name the 6 processes of the sports medicine programInjury Prevention
Injury Recognition
Injury Management
Injury Rehabilitation
Organization & Administration
Education & Counseling - 15What does the acronym PERT stand forProgram evaluation and review technique
- 16A graphic planning and control method that takes discrete tasks and maps it on calendar and it can also be used as a communication toolGannt Chart
- 17What are the 4 types of organization players in the Agreement-trust matrixBedfellows
Adversaries
Allies
Opponents - 18This type of player exhibits a high level of agreement with the planAllies
- 19This type of players are trusted to give an honest opinion of the plan and have opposing views, but should not be viewed as enemiesOpponents
- 20They agree with the plan but have an untrustworthy historyBedfellows
- 21People who have tried to be negotiated with and have been fruitlessAdversaries
- 22The most common type of meeting?A staff meeting
- 23Name the 7 principles of effective meeting principlesOrganize for the meeting
Divide the meeting into 3 parts
Control your meeting behavior
Avoid new business
Avoid reports
Look to the future
Make high-quality decisions - 24When planning fro a meeting divide the meeting into what 3 partsAnnouncements
Decisions
Discussion - 25Obtaining information to judge the worth of a program is calledA program evaluation
- 26Types of evidence to support the effectiveness of a sports medicine programPatient files
Injury summaries and statistics
Treatment summaries and statistics Client testimonies
Athletic training student graduation and certification statistics
Critical incident reports
Staff accomplishments
Client surveys
Alumni surveys
Survey of employers of alumni - 27Type of audit when patient charts are useful for evaluating a clinicChart Auditing
They should contain a detailed history of the patient’s problems, treatment goals, specific interventions, and reactions to the interventions - 28Type of audit when the patient charts are evaluated to ensure that quality standards are being upheldInternal Audit
- 29Type of audit used by accreditation to ensure the program is upholding a certain quality of practiceExternal Audit
- 30Summary of statements of program effectiveness and has a description of the program, statement of documented achievement of program goals and its unanticipated outcomes of the program plus includes comparisons with other SMP programs is known asA Summative Evaluation
- 31Identification of potential problems in the program, Discussion of areas that need strengthening that gives recognition of program strengths and an ongoing basement of program objectives is know asA Formative Evaluation
- 32General statements of program intent, are derived from the mission statementGoals
- 33More specific than goals and identifies how the program intends to achieve a goalObjectives
- 34Highly specific, and typically quantifiable, statements that provide the yardstick for whether or not an objective has been metCriteria