Flashcards
Consumer Studies
Flashcards do conjunto (10)
- 1What is a consumer?A consumer is anyone who buys or purchases goods\products
- 2What are goods?Goods are products\items that can be sold or bought
- 3What are services?Services are supplying a commodity or doing work for somebody else, payment is usually involved
- 4What are needs?Needs are things we cannot live without
Example: water, food, shelter and clothes - 5What are wants?Wants are things we would like to have
Example: jewellery, holidays and phones - 6What is a priority?A priority is something that you fell is important to you
- 7What is a monopoly?A monopoly is when there is only one manufacturer of a certain thing, in other words there is no competition
- 8What are the 5 consumer rights?The 5 consumer rights are; honest and truthful information,
The right to choose,
The value for money,
Safety,
And the right to redress - 9What does redress mean?The right to a replacement, a refund and a complaint
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Informações
- Descrição
- FlashCards sobre Consumer Studies, criado por Ella Germaine em 25-05-2017.
- Criado por
- Ella Germaine
- Visualizações
- 13
- Avaliação