Flashcards
Interviewing techniques
Flashcards do conjunto (7)
- 1Non questioning skillsListen and encourage
Use silence
Make statements confirm/deny
Summarise and move on - 2Listen and encourageListening = hearing + understanding
Maintain eye contact
Reassuring body language = mirroring, nods, uh-huh, head tilts, smiling. - 3Use silence4 seconds,
helps in noticing changes in voice and omissions. - 4Make statements requiring confirmation/denialGetting your facts right, don't try too often, when interviewee opens up, ask direct questions.
- 5Summarise and move onWhen over-talkative
- 6QuestionsClosed - yes/no. essential info
Open - more words. -> echo/amplification/clarification
Leading - assumptions, indirect assumptive
Directive, suggestive, loaded - support an opinion, get quotes, very unattractive
Short, simple, clear - "have you...?" - 7Can do betterPersist
Keep them talking
Suggest/guess
Hint at dissatisfaction
Wheedle and needle
Threaten no comment
Float a rumor
Pose a similar but hypothetical situation
Play grandmother's footsteps
Get touch
Tell a story
Offer a confidence
Informações
- Descrição
- Interviewing for Journalists FlashCards sobre Interviewing techniques, criado por Hansa Luximan em 13-06-2014.
- Criado por
- Hansa Luximan
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- Avaliação