Flashcards
CPXP - Domain IV
Flashcards do conjunto (10)
- 1Makes coaching possible.Trust
- 2Employees want to hear how they are doing and celebrate achievements as well as improve and develop.Feedback
- 3Breaking down far reaching or large goal into smaller achievements. This is helpful for the coach in monitoring progress and also allows the employee to celebrate the success along the journey.Milestone
- 4Essential after asking open ended questions and may result in some amount of silence while employee forms their response.Active Listening
- 5This requires practice and should have the purpose of information gathering, information check, seeking facts or details, explain feelings, thinking in a different way or seeing a new approach.Questioning Skills
- 6Resisting the urge to over discuss the situation. (planning in advance, stating observations and using open ended questions should help reduce this possibility)Avoid Over Talking
- 7This approached can be used for generational preferences and aid in adapting to the individualFlex Coaching
- 8An open and honest conversation regarding the likelihood of the employee's success.Realistic
- 9Employees helping one another to succeed by providing up front help and sharing valuable personal experience.Peer to Peer Coaching
- 10This is a time of learning and assimilation to the cultural of the organization. Setting behavioral and leadership expectations will reduce the likelihood for needing coaching at a later date.New Employee Coaching
Informações
- Descrição
- Domain IV - Section III - Development, Coaching and Mentoring
- Criado por
- Stephanie Nahavandi
- Visualizações
- 264
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