Flashcards
Chapter 19 Key Terms
Flashcards do conjunto (8)
- 1Business Process Reengineering (BPR)the process of combining information technology to create new and more effective business processes that will lower costs, eliminate unnecessary work, upgrade customer service, and increase speed to market
- 2Data Mininga form of analysis in which statistical techniques are used to uncover answers to important questions about business operations.
- 3Downsizingany management action that reduces employment upon restructuring operations
- 4Enterprise Resource Planning (ERP) Systema packaged software program that allows a company to (1) automate and integrate the majority of its business processes, (2) share common data and practices across the entire enterprise, and (3) produce and access information in a real-time environment
- 5Open-Book Managementa philosophy about increasing a firm's performance by involving all workers and by ensuring that all workers have access to operational and financial information necessary to achieve performance improvements
- 6Organizational Memorythe aggregation of data, facts, experiences, and lessons learned that is important to an organization's existence
- 7Reality Miningrefers to collecting and analyzing technology-based data as they relate to social behavior
- 8Strategic Alliancean agreement between two or more firms with complementary core competencies to jointly contribute to the supply chain
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- Descrição
- Key Terms for Chapter 19: Emerging Management Practices
- Criado por
- Monica Holloway
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