Flashcards
master
Flashcards do conjunto (25)
- 1fraudulent practice of advertising, luring consumers to a store with products or services that then appear to be unavailable and replaced with higher priced itemsBait and switch
m.m. - 2Trend that gains popularity and demand of productsBandwagon
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- 3Consumers become committed to a certain brand and make repeat purchases. Loyal customers will consistently purchase products from their preferred brandsBrand loyalty
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- 4A pricing plan that combines two or more utilities that offers savings for the consumerBundle Plan
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- 5agency to further the interest of the local businessCommerce
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- 6to save or reduceConserve
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- 7Advertising through the use of unsolicited texts, emails, and banners on web pagesElectronic messaging
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- 8Yellow sticker, required by law, which allows a consumer to compare the yearly cost to operate an appliance.Energy Guide Label
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- 9government backed green and blue logo that shows outstanding energy efficiencyEnergy Star Label
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- 10cannot discriminate when offering lending opportunitiesEqual Opportunity Act
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- 11A warranty that is purchased and extends beyond the basic warranty usually giving more time and more coverage.Extended warranty
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- 12is an independent agency of the United States government, with a mission to promote consumer protection and eliminate and prevent monopoliesFederal Trade Commission (FTC)
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- 13Food and Drug Administration responsible for protecting the health of the public: food, drugs, medical devices, cosmetics, tobacco, animal productsFood & Drug Administration
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- 14Covers all parts of a product but may have time limitations. The warrant is not valid for normal wear and tear or consumer misuse.Full warranty
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- 15A warranty that is not written but is implied that a product sold functions as it is intendedImplied warranty
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- 16A warranty that covers part of a product but not all. Example: might cover parts but not labor.Limited warranty
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- 17A product or service sold at a substantial discount in order to generate additional salesLoss Leader
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- 18loan for a homeMortgage
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- 19sending an electronic message falsely claiming to be a legitimate business for the purpose of gaining personal or financial informationPhishing
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- 20a new web browser window that displays advertisementsPop-ups
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- 21They may use several fraudulent, deceptive, or discriminatory methods, to lure the consumer into practice that could lead to financial ruin.Predatory practices/lending
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- 22money or other benefits that a consumer receives as fair compensation for a company’s mistake for remedy for wrong or lossRedress
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- 23Items or perks that are earned by your purchasing historyRewards
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- 24Advertising messages received over e-mail or electronic messaging system that is unwantedSPAM
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- 25Stories told by happy consumers about a product or service that may influence othersTestimonials
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