Fluxograma
Principled Negotiation
Conteúdo do fluxograma
PRINCIPLED NEGOTIATION
STEP 2
STEP 1
STEP 3
SEPARATE THE PEOPLE FROM THE PROBLEM
FOCUS ON INTERESTS > POSITION
INVENT OPTIONS TO SOLVE THE PROBLEM
PERCEPTIONS
EMOTIONS
COMMUNICATION
IDENTIFY INTERESTS
COMMUNICATE INTERESTS
NOT A FIXED PIE
GENERATE CREATIVE OPTIONS
STEP 4
USE OBJECTIVE CRITERIA TO EVALUATE THE OPTIONS
OBJECTIVE CRITERIA: fair standards and procedures external to the negotiation that can help the parties assess the reasonableness of the options they generate
Informações
- Descrição
- Postgraduate ADR Fluxograma sobre Principled Negotiation, criado por Jean Ramsay em 16-10-2019.
- Criado por
- Jean Ramsay
- Visualizações
- 16
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- Avaliação