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EXPRESSIONS

I´m very sorry to hear that

I´ll sort it out immediately

That´s really beyond our control. I´m afraid

I´m running out of patience

It´s a disgrace

That´s just not aceptable

Something needs to be done about this

I´m sorry to hear there´s a problem

I´ll see what can i do

I´m sorry, it´s just not good enough

I´ll do everything I can to sort this out

I want to complain about

I´d like to make a complain

I do understand why you´re unhappy about this

I must apologize

I´m really not happy about this

There´s really nothing i can do about it